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FAQs

Have a question? You're not alone. Take a look at some of the frequently asked questions and find your answer.

Frequently Asked Questions

1. Jobseekers

  • I can't sign in
    • Make sure you are using the proper user name or email address and password by using the "Forgot your password? " and "Forgot your username?" links at the Sign In Now screen. If you continue to have issues please submit a request through the contact us form or call our support at (1-866-352-7481)

  • I forgot my user password
    • To have your password email to the account you registered with go to the sign in page and click "Forgot your password?". Enter your email address and it will arrive shortly.

  • I forgot my username
    • To have your user name to the account you registered with go to the sign in page and click "Forgot your username?". Enter your email address and it will arrive shortly.

  • My email address has changed
    • If your email address changes after registering simply sign in and go to the Contact Info page of your Profile. You can get to your profiles from your dashboard after signing in.

2. Employers

  • I can't log in
    • Make sure you are using the proper user name or email address and password by using the "Forgot your password? " and "Forgot your username?" links at the Sign In Now screen. If you continue to have issues please submit a request through the contact us form or call our support at (1-866-352-7481)

  • I forgot my user password
    • To have your password email to the account you registered with go to the sign in page and click "Forgot your password?". Enter your email address and it will arrive shortly.

  • How do I sign up for an account?
    • Employer accounts require a subscription at this time. Please fill out the Contact Us form for Employers and a team member will contact you via your preference with details about our employer program.

  • What is the cost of this service?
    • Employer accounts require a subscription at this time. The cost is based off of details of your company. Please fill out the Contact Us form for Employers and a team member will contact you via your preference with details about the cost of participating in our employer program.

3. Partners

  • What is the benefit of my organization joining?
    • Please visit the Partners page to find out about the many benefits and ways to have a positive affect on the members of this community. To have a member of our team contact you to discuss the details of potential relationship and or partnership, fill out the Contact us form as a Partner.

  • How can my organization participate?
    • If you are ready to participate in the community, simply click the Become A Partner button at the top of the screen and a team member will contact you about establishing a relationship and or partnership.

4. Educational Institutional

  • How do I become an Educational Institution Partner?
    • To become and Educational Institution Partner, we require a registration that is subject to approval. Please fill out the Become A Partner at the top of the screen. If you have further questions about the Educational Institution Partnership fill out the contact us form and a team member will contact you via your preference with details about our program.