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Member Advocate - Phoenix, AZ

UnitedHealth Group
Phoenix, AZ
View UnitedHealth Group Company Profile

Description



Position Description:

Talk about meaningful work. Talk about an important role. Let's talk about your next career move. Due to our expanding business, UnitedHealth Group is seeking Member Advocates who share our passion for helping others live healthier lives. As one of the world's leading health care companies, UnitedHealth Group is pursuing innovative new ways to operate our service centers and improve on our ability to deliver high-quality care. As part of our clinical support team, you will be a key component in customer satisfaction and have a responsibility to make every contact informative, productive and positive for our members and providers. You'll have the opportunity to do live outreach, educating members about program benefits and services while also helping to manage member cases. Bring your skills and talents to a role where you'll have the opportunity to make an impact on a huge scale. Take this opportunity and begin doing your life's best work.

What makes your clinical career greater with UnitedHealth Group? You'll work within an incredible team culture; a clinical and business collaboration that is learning and evolving every day. And, when you contribute, you'll open doors for yourself that simply do not exist in any other organization, anywhere.

Primary Responsibilities:

  • Take inbound calls from members

  • Review their information in the EMR system

  • Update member records accurately if needed

  • Document all of your work throughout the day

  • You must be available at all times to communicate with your team members

  • Other duties as assigned

Details:

  • JobId: 725528
  • Posted / Updated: 7/17/2017

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