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Description
Job Title:
ITS Programmer Analyst III with SQL Server and Oracle development skills on Call Center/Contact Center applications
Job ID:
10634
Location: Virginia Beach, VA
Full/Part Time:
Full-Time
Regular/Temporary:
Regular
JOB SUMMARY:
Under limited supervision, designs, develops, modifies, debugs and evaluates programs for functional and operational areas. Functions as an active team member to implement and support various development, design and analysis initiatives employing prescribed methodologies, and follows the AMERIGROUP Quality Assurance process in the creation of work products. Competent to work at the highest technical level of all phases of applications programming activities.
PRIMARY RESPONSIBILITIES:
1.Develops program logic for new applications or analyzes and modifies logic in existing applications.
2.Under limited supervision, modifies moderate to complex application programs from detail specifications.
3.Under limited supervision, codes, tests, debugs, documents, implements and maintains software applications.
- Creates a complex design document through the assessment of requirements. Assesses alternatives to different designs and selects best solution to fit business needs. Reads, interprets, creates and maintains complex conceptual, logical and physical models to include context diagrams, data flow diagrams, process flow diagrams, data dictionaries and logical flow charts.
4.Assists in ensuring that system improvements are successfully implemented. Resolves complex design issues utilizing software development lifecycle and development methods.
5.Develops multiple, modular objects and the messaging interface between objects to create a complex software package. Reuses objects and creates object inventories.
6.Performs complex queries and updates of tables. Performs complex data modeling and database design with minimal oversight.
7.Defines requirements for application infrastructure including scalability, reliability, availability and serviceability and the trade-offs of each.
8.Performs analysis on new release features and analyze impact on the application and customer's business process. Participates in potential vendor product/service evaluations to ensure technical requirements and performance measures are met.
9.Performs moderate to complex application administration and support.
10.Other duties as assigned.
EDUCATION AND EXPERIENCE:
Education
Required:
Bachelor's degree in Computer Science or related field. Equivalent experience is acceptable in lieu of a degree(s).
Years and Type of Experience Required:
Required:
Requires a minimum of 5 years relevant work experience.
Specific Technical Skills
Required:
SQL Server and Oracle
Demonstrates understanding of the inter-relationship among various IT applications and systems.
Demonstrates advanced proficiency with all applicable company supported software applications.
Able to develop and manage a project with direction and supervision.
Demonstrates a thorough understanding of infrastructure associated with supported applications.
Understands the strategic alignment of IT solutions with business objectives.
Understands impact of data modeling decisions on system performance and resource usage.
Demonstrates knowledge of current and evolving application architecture trends to include infrastructure, software, database, networks and their interdependencies.
Preferred: IDEAL CANDIDATE
SQL Server and Oracle development skills on Call Center/Contact Center applications
Other:
Required:
Able to present information verbally, and in writing, in a concise and effective manner at all levels within the organization.
Demonstrate ownership skills when handling internal or external customer concerns or issues.
Able to develop creative solutions to problems. Demonstrates the ability to seek alternatives, new ideas, and/or approaches to problems.
Able to demonstrate leadership in a team environment.
Able to motivate others and provide innovative solutions for unit/team improvement.
Demonstrates basic knowledge of specific components of managed care operations.
Demonstrates understanding of how unit/team relates to department
PHYSICAL REQUIREMENTS:
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to operate general office equipment including but not limited to: computer, phones and related media and information devices.
Ability to communicate both in person and/or by telephone.
Equal Employment Opportunity
In accordance with state and federal laws, employment offers are tendered solely on the basis of qualifications without regard to race, religion, color, national origin, age, sex, marital status, sexual orientation, handicap (including disabled veterans) or Vietnam Era veteran status.
AMERIGROUP administers pre-employment drug testing as a condition of employment and a satisfactory criminal history background report.
Details:
Job Id:
629845A1
Posted / Updated:
11/21/2009 2:52:27 AM
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