This job opportunity is no longer available.
This page has been archived for your
reference. You can try to continue to this position on the employer's website
or try a new search. Inquiries related
to this position should be directed to the employer.
Description
Orchard Supply Hardware (OSH), a member of the Sears Holdings Corporation (NASDAQ: SHLD) family of companies, is one of Californias largest hardware and garden retail chains with over 85 stores averaging 40,000 square feet. Since 1931 and with a consistent focus on Convenience, Service and Selection, we have helped generations of customers maintain and repair their homes and gardens with over 45,000 items, easy-to-shop stores and homespun hospitality. A refreshing alternative to the home improvement big boxes, OSH still serves California with the same simple retail philosophy developed long ago, Take good care of our customers and they will take good care of you. br/ br/ The Assistant Store Manager is directly responsible for ensuring and overseeing the implementation of corporate merchandising, operations and human resources programs and directives for assigned areas (departments) of responsibility. Through proper supervision and delegation of assignments to Department Leads, associates and staff, he/she drives sales, manages expenses, achieves profitability goals, ensures replenishment and sales floor readiness, oversees store execution of marketing and visual programs, oversees customer satisfaction, and promotes associate morale and productivity. He/she coaches, trains, and supervises the performance level of the Departments Leads of assigned departments. He/she profitably manages the store through positively influencing sales and controlling expenses. In conjunction with the Store Manager, he/she defines the standard of performance for his/her associates, clearly communicates expectations to all associates, and evaluates the execution of performance.1 br/ In addition to an outstanding career potential we offer a competitive compensation and benefit package including health, dental, 401(k) and employee discount. Please forward a resume to jan.lucas@osh.com br/ *Oversee legendary customer service by communicating customer service expectations to store employees, observing interactions between employees and customers, and evaluating the service level to ensure customer service meets company expectations. Handle and resolve escalated customer complaints and related issues. br/ *Ensure Department Leads maintain proper stock levels, merchandise presentation, signing, and pricing of merchandise throughout the Store (e.g., supervise and ensure that Department Leads and associates replenish merchandise, build merchandise presentations, update price changes, update CILS, correct ad signs, and follow through with Department Leads). br/ *Analyze store operational processes and business reports to pinpoint opportunities and to problem solve issues related to replenishment and store operations. br/ *Ensure Department Leads are building sales and improving gross margin for their areas. Implement Store Manager, District Managers and Store Operations directions to drive sales and margin growth. Oversee merchandising activities of associates, ensuring consistency and compliance in assigned areas: e.g., improvement of inventory turns; maintenance of in-stock position, displays, and plan-o-grams. br/ *Responsible for controlling shrink by training, communicating, observing and evaluating the execution of shrink control measures by Department Leads. br/ *Plan and manage payroll and expenses by overseeing the Department Leads schedules for their departments to ensure they drive business results for their areas and manage store expenses. br/ *Select, coach, and develop strong and effective lead associates. Develop a diverse, high performing team. Take action as needed to ensure that all associates fully contribute to the store efforts. Supervise the performance level of the Store staff. Manage HR transactional processes in staffing, on-boarding, and training; and assist in action plans to improve performance. br/ *Cultivate a safety culture by ensuring that the Department Leads drive safety in their areas. Ensure that Department Leads are properly maintaining the safety and cleanliness of assigned Departments to minimize risk. Ensure all associates are trained and follow proper policies and procedures for safety, e.g., operating of store equipment. br/ *Demonstrate respect for associates by treating all associates with dignity and respect. br/ *Ensure that the store operates in full compliance with applicable laws, regulations, and company policies. br/ *Continually communicate by walking the store and contributing to weekly management team and Department Lead meetings. br/ *Assist Store Manager with planning/forecasting store budget to help store meet or exceed the plan. br/ *Responsible for workplace and store security. Protect company assets (human, financial, product, physical plant, and proprietary). At closing time, ensure that Department Leads and store employees secure all products, lock the building, and set alarm prior to leaving. br/ br/ *3+ years experience in a multi-outlet retail environment, in the home improvement/hardware industry br/ br/ *Must demonstrate initiative and leadership and have a positive can-do attitude. br/ *Excellent communication skills (written, verbal and listening) br/ *Self-starter with the ability to handle multiple tasks br/ *Knowledge of basic merchandising principles br/ *Ability to relocate to stores within district/geographic area br/ br br A comprehensive and competitive benefit program is designed to meet the needs of our associates and their families. Benefits eligibility depends on employment classification, location, and other variables. Benefits offered include: br br br/ br/ Medical and Dental Plans br br/ Health Care and Dependent Daycare Flexible Spending Accounts br br/ Short and Long-Term Disability br br/ Company Paid and Optional Life Insurance br br/ Business Travel Insurance br br/ Merchandise Discount br br/ Adoption Assistance br br/ Kmart Advantage Rx br br/ ConSern Loans for Education br br/ Worklife Solutions br br/ Voluntary Benefits br br/ Commuter Benefits br br/ Sears Holdings Corporation Associate Stock Purchase Plan br br/ 401(k) Savings Plan br br/ Vacation Time with Personal Days br br/ National Holidays br br br/ br/
Details:
Job Id:
72953BR
Posted / Updated:
12/9/2009 2:51:22 AM
Map
Careers & Community for Talented People with Disabilities