Minimum Qualifications:
- Bachelors degree required
- 1 or more years of experience required in customer liability claims
Equivalent Minimum Qualifications:
- Associates degree required
- More than 3 years of experience required in customer liability claims
Preferred Qualifications:
- Bachelors degree in Business Administration, Accounting, or Finance
- More than 3 years of experience in customer liability claims
Knowledge and Skills:
- Ability to work under pressure and maintain composure while handling multiple responsibilities
- Knowledge of liability provisions of transportation contracts and related coverage laws
- Computer proficiency including usage of: Oracle, INFOPAC, Microsoft Office products
- Ability to navigate through various mainframe systems to perform transactions related to transportation and accounting processes
- Knowledge of customer liability claims
Problem solving skills
Knowledge of claim investigation techniques
Ability to interpret liability rules and regulations on rail carrier customer claim issues
Written and oral communication, negotiation, and presentation skills
Competencies:
The CSX Competency Framework is the foundation of our Talent Strategy and is what drives CSX performance. CSX accordingly selects and develops talent based on each of the following competencies: analyze issues and make effective decisions, advance the business, engage, coach, and build a diverse workforce, build partnerships, improve service quality and processes, execute effectively, demonstrate personal leadership, and demonstrate functional and technical agility.
Job Requirements:
- The applicant selected for this position must successfully complete a background check and drug test. Passing results must be received prior to start date in new position.
Environmental Conditions:
- Work inside an office environment.
Safety Commitment:
Safety is a way of life at CSX, encompassing every aspect of company operations. Guided by a policy of ensuring the safety of our employees, our customers, and the communities we serve, CSX works relentlessly to prevent accidents and injuries. Not only is it the right thing to do, but when a company puts safety first, everyone benefits: the employees and their families, the customers, and the communities.
Company Profile:
CSX Corporation, a Fortune 500 company headquartered in Jacksonville, FL, is a multi-modal freight transportation company serving customers across North America. Through its primary subsidiary, CSX operates the largest railroad in the eastern United States with operations in 23 states, the District of Columbia, and two Canadian provinces. CSX also includes an integrated intermodal company which serves customers with its own truck and terminal operations as well as a dedicated domestic container fleet. Other CSX subsidiaries provide technology and real estate support to the company. These subsidiaries combine to allow CSX to deliver efficient freight alternatives to customers in a variety of industries, including coal, chemicals, automobiles, metals, agricultural and forest products, food and consumer goods.
CSX Transportation (CSXT) is the largest company in the CSX family employing 34,000 management and union employees. CSXT's primary focus is the operation, maintenance, and management of the largest railroad in the eastern United States.
Closing Statement:
At CSX two of the company's core values are People Make The Difference and Safety Is A Way of Life. We are committed to offering our team members the most competitive compensation and benefits package available, unlimited opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible.
CSX is an Equal Opportunity / Affirmative Action Employer that supports diversity in the workplace.
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