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Mgr II Product Support - El Paso, TX

Raytheon Company
El Paso, TX
View Raytheon Company Company Profile

Description

Job Description:
As the Manager of the Training Directorate IMI group, the right candidate will be responsible for leading all IMI developers (Training and Development Specialists) across multiple facilities. He or she will oversee development of Interactive Multimedia Instruction (also known as eLearning, CBT, WBT) offerings and ensure developers are proficient developing IMI courseware that is experiential, intuitive, informative and consistent with sound instructional design principles and adult learning theory, and in-house or customer style guides. Ensure a consistent approach for interactivity in IMI. Ensure that IMI development includes traceability back to the course design''s learning objectives. Assign IMI developers to assist instructional designers with job/task analyses, course design, written/performance tests as needed. Ensure all training courseware functions accurately and that it conforms to established standards and styles. Coordinate with graphic artists and programmers as required, and assist with programming and media as needed. Ensure compliance with SCORM, 508, and other regulations and standards for all electronic components. Support the instructional design team with various additional duties as assigned. Position may require some travel to conduct instruction, support development and validation of course materials.

He or she will provide the necessary expertise to ensure our IMI products meet or exceed the customer''s expectations. The IMI Manager will also drive cost efficiency, and continuous improvement for Content Development and Delivery (CDD). This will include driving execution and year over year improvement. The IMI Manager reports to the Training CDD Manager.

Primary job responsibilities include but are not limited to the following:

Lead a Team of training and technology professionals to ensure the organizational vision is achieved

Lead and participate in proposal development

Support BOE development

Support EAC development

Provide Engineering Labor Forecasting input

Develop and Maintain Standard Operating Procedures

Coordinate CMMI activities across the IMI CDD group

Ensure timely and effective IPDS Gate process compliance

Do performance screens, conduct performance discussions, and complete performance development (PD) forms, ensuring alignment with organizational goals

Conduct staffing (hiring) and manpower planning (maintaining ELF data as assignments change)

As requested by Program Engineering, assign Program Engineers/Task Leads

Make assignments to develop BOEs, greensheets, PMR quad charts, etc.

Monitor schedule, cost, and performance against the plan

Verify that metrics are recorded

Ensure organizational training (OTT gaps), and professional development of functional skills

Help rollout new technology tools

Ensure compliance with process operating procedures and CMMI

Assign tasks to continually improve the functional organization

Communicate and coordinate closely with other directorate groups

Assign other duties as needed to meet business objectives

Handle local site issues as the site lead

Deal with staff issues locally in coordination with the functional supervisors

Handle resource management for the site

Communicate and coordinate closely with other directorate groups

Required Experience, Knowledge, Skills & Abilities:
Qualified applicants may be subject to a security investigation and must meet minimum qualifications for access to classified information.

At least 10+years experience in Interactive Multimedia Development and Delivery (Years of direct IMI experience considered in lieu of degree) with PC-based tools to prepare training / technical documentation or developing CBT/WBT/Interactive Multimedia Instruction materials using authoring systems such as Flash, Dreamweaver, Authorware, XML or HTML.

Proficient in Instructional Systems Design

Experience in developing and implementing Program Management Plans

Experience leading major proposal activity. Experience leading diverse teams in a collaborative fashion

Experience with the standard Microsoft Office Suite as well as MS Project

Experience developing metric dashboards and performing statistical analysis

Experience presenting to senior level leadership team

Communication, presentation, analytical and problem solving skills

Desired Experience, Knowledge, Skills & Abilities:
Demonstrated ability to work in a collaborative fashion with diverse and widely dispersed teams

Experience in organizational change or transition management

A solid understanding of technical issues surrounding development and deployment of web applications.

Proven development of training simulations for software, internal systems and/or product training. (e-Learning experience or implementations) a plus

Technical knowledge and working experience in eLearning methodologies and curriculum development

Knowledge/experience with Learning Management Systems (LMS), SCORM, and Section 508 desired

Experience with web/multimedia development tools such as Flash and Dreamweaver a plus

Ability to act autonomously and direct personnel in remote locations.

Experience interacting with customers is preferred.

Knowledge of the current practices in DOD training, or corporate training. Keeps abreast of training and development research and the state of the art.

Required Education

B.A. or B.S. in Instructional Design/Technology, Technical Communication, Education or related discipline. Masters Degree preferred

Years of direct IMI experience considered in lieu of degree

Raytheon is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor.

Raytheon Technical Services Company LLC (RTSC) headquartered in Dulles, VA has nearly 10,000 employees and 2010 sales of USD3.4 billion. RTSC provides a full spectrum of technical, scientific and professional services to its defense, federal, international, and commercial customers worldwide. It specializes in training, logistics, engineering, product support, and operational support services and solutions for the Mission Support, homeland security, space, civil aviation, counterproliferation and counterterrorism markets. RTSC operates on all seven continents. RTSC customers include all branches of the U.S. Armed Forces, NASA, the Federal Aviation Administration, the U.S. National Science Foundation, Department of Energy, the Defense Threat Reduction Agency, the Transportation Security Administration, and other agencies of the Department of Homeland Security, as well as international governments.
Raytheon is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor.
To apply for this position, please copy and paste the following link into your browser address bar:
http://raytheon.contacthr.com/22850042
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Details:

Job Id: 34158541

Posted / Updated: 3/9/2012 3:54:22 AM

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