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Description
DuPont is a global Fortune 100 company, operating in 70 countries today. We are looking for people who have a passion for delivering innovative, sustainable solutions that meet our customer needs for a better, healthier, safer life.
DuPont offers an exciting place to work where thousands of innovations are introduced every year. You will have opportunities for growth through involvement in various dynamic industries from high-tech to high-performance; including agriculture, nutrition, electronics, communications, safety and protection, home and construction, transportation, and apparel.
At DuPont, you will find sustainability in our vision, our business and your future. If you want to work on the leading edge of your field and have a desire to make a difference, join DuPont and discover The miracles of science.
POSITION PURPOSE:
Under the direction of the Executive Housekeeper, this position is responsible for, but not limited to, coordinating the cleanliness and maintenance of Public Space, Turndown, Valet Shop, and Guestroom areas during the evening shift, 2:30-1130PM.
FUNCTIONAL RESPONSIBILITIES:
Functional responsibilities include:
* Conducting pre-shift meetings, checking rooms at the beginning of the shift and checking rooms as they are turned down, responding to guest requests, checking the computer to identify rooms that need to be cleaned, leaving reports for the Executive Housekeeper.
* Coordinating cleaning and making up of guest rooms and Hotel private and public areas, completing daily and weekly inspections of the guest rooms, guest hallways, restaurants, service areas, public restrooms, private dining rooms and public spaces
* Ensuring cleanliness, physical condition and mechanical functionality of all the public areas (including Banquet, Restaurant, Guest Rooms, Guest Room hallways, Valet Shop, Restrooms, Storage areas, Private Dining rooms, Offices, and back of the house areas.)
* Conducting monthly inventory audit of uniforms for Housekeeping and Food and Beverage
* Assisting in coaching and counseling housekeeping employees and addressing performance and/or discipline problems in order to instill a sense of pride and teamwork
* Scheduling and distributing work assignments for the housekeeping staff in relation to house occupancy and level of activity in dining/banquet areas in a 7 day a week operation
* Supervising related housekeeping activities such as the Valet Shop and Lost and Found.
* Arrange for both formal and informal training of employees to meet standards
* Coordinating supporting activities/pre-established controls of linen and its collection/ supply to dining and guest room areas, moving furniture, laundry and dry cleaning for guest rooms and related areas, special projects, and cost control of supplies
* Maintaining necessary communication with the Front Desk to ensure guest room status is correct and in-room specialized guest services are available, and communicating with the Food and Beverage, Banquet and Conference Services areas
* Ensuring that safety standards and emergency procedures are followed by employees; communicating maintenance problems to Maintenance Coordinator and Hotel personnel. Will attend safety meetings and participate in safety audits.
* Payroll
* Assisting recruiting process, disciplinary action process, and termination process
* Attend meetings in Executive Housekeepers absence
Other responsibilities may be assigned as business need dictates.
Qualifications
QUALIFICATIONS
* Knowledge of overall Hotel operations and housekeeping
* 2 or more years of housekeeping experience in a 4 or 5 star property
* Ability to pay attention to detail with a high level of motivation for cleanliness/ orderliness
* High personal grooming standards
* Ability to conduct intensive, 5-star hotel employee training
* Leadership ability
* Team oriented
* Ability to focus on customer service
* Ability to organize, plan and multi-task
* Good communication skills (oral, written)
* Good interpersonal skills and ability to manage a diverse work force
* Good decision making and problem solving skills
* Ability to implement decisions
* Action oriented
* Ability to set priorities and be flexible so that the most critical tasks are accomplished
* Experienced in working on computer systems
ADDITIONAL INFORMATION:
* This position requires flexibility in working hours and schedule - should be able to work weekends, holidays and different shifts
Core Competencies - Teamwork/Collaboration, Managing for Productivity, Innovation, Engagement, Embracing Change, Communicating with Impact, Coaching, Business Acumen, Build Sustainable Customer Relationships, Analysis and Judgment
Job
Housekeeping Asst Exec Housekpr
Primary Location
North America-USA-Delaware-WILMINGTON-HOTEL DUPONT(EYH6)
Organization
DUPONT CO(2350)
Schedule
Full-time
Education Level
Associate's Degree/College Diploma (13 years)
Shift
Day Job
Employee Status
Regular
Travel
No
Details:
Job Id:
19241072
Posted / Updated:
4/13/2010 3:31:44 AM
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