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Description

 

Inglis Foundation works with people with physical disabilities to create and provide practical solutions so they may pursue their life goals.  In addition to providing long-term, residential care at Inglis House, Inglis Foundation also offers a wide range of services for people with physical disabilities living independently in the community.  Through Inglis Community Employment Services (ICES) individuals with disabilities can receive pre-employment and on-the-job training and coaching.  Inglis is seeking a full-time Customer Service Program Trainer-Evaluator to provide evaluation and training for participants of Inglis Community Employment Services.

  Responsibilities:

·         Develop and implement a Vocational Evaluation Program

·         Maintain the Central Customer Database and participant records

·         Create and institute  a basic Customer Service Training Program

·         Recommend and execute the use of assistive technology and build relationships with new employers

·         Evaluate potential program participants and train people with disabilities in the basics of customer service

·         Generate, sustain and complete reports and records within a timely, concise and thorough manner

·         Complete other duties as assigned

  Qualifications:

·         Undergraduate degree in Vocational Education or a related field from an accredited institution

·         Minimum of two years relevant experience or the equivalent in prior experience working with individuals with severe physical disabilities

·         Must possess excellent organizational and communication skills with close attention to details

·         Detailed oriented, able to work independently, juggling multiple priorities with shifting agendas

·         Mature and service oriented, demonstrating integrity and trust

Inglis is an equal opportunity employer.

Please send resume, cover letter with salary requirements and at least three references to Inglis Foundation, Attn:  Cheryl Whitfield, Human Resources, 2600 Belmont Avenue, Philadelphia, PA 19131 or via email to cheryl.whitfield@inglis.org. 

Details:

Job Id: ICES-Trainer

Position Type: Full Time

Education Level: Bachelor's Degree

Experience Level: 2+ to 5 years

Posted / Updated: 4/12/2010 10:48:46 AM

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