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Quality Control/Loss Prevention Associate, mygofer - Joliet, IL

myGofer Stores, LLC.
Joliet, IL
View myGofer Stores, LLC. Company Profile

Description

mygofer tm, a member of the Sears Holdings Corporation (NASDAQ: SHLD) family of companies, is a retailing concept that combines the convenience and assortment of online stores with the immediacy and value prices of discount retailers. mygofertm will leverage technology and customer dialogue to consistently deliver a fast, simple and personalized experience creating a compelling value as we seek to become the most trusted retailer in the communities we serve.br/br/CRITICAL SUCCESS FACTORS/b  br/ - Perform accurate count updates and notify management of necessary inventory adjustments.br/ - Perform Safety, OSHA and Environmental activities and reporting; initiate timely updates when applicable.br/ - Conduct safety inspections on a scheduled basis in the store; ensure timely and accurate reporting of results.br/ - Conduct regular operations assessments (e.g., Merchandise Protection Audit, Open/Close Checklist); recommend action plans when appropriate.br/ - Assist store management/district Loss Prevention management in the detection, investigation and closure of internal fraud cases.br/ - Maintain appropriate evidence in accordance with prescribed procedures.br/ - Monitor sales floor activities using CCTV equipment or on-site observation.br/ - Adhere to shoplift guidelines (e.g. six elements of proof); perform shoplift apprehensions consistent with store theft activity; help train store staff in proper application of shoplift guidelines.br/ - Prepare investigation reports that are accurate, complete, concise and well-organized.br/ - Maintain confidentially of sensitive information.br/ - Use basic internet navigation and email to access and print information/reports.br/ - Complete required training in the expected timeframe and participates in ongoing learning opportunities.br/br/LEADERSHIP BEHAVIORS/bbr/1) Customer Focused:/bbr/ - Act with customers safety and best interest in mind.br/2) Leadership/People Oriented:/bbr/ - Set high performance standards for self and others.   br/ - Work to ensure that each team member is working to achieve great results through compliance with company policies and procedures.br/ - Demonstrate a sense of urgency and strong commitment to achieving goals.br/3) Process Thinking:/bbr/ - Gather data and relevant information systematically.   br/ - Create processes to identify, prevent and solve problems.br/ - Possess general understanding of security and safety policies, processes and requirements to support consistent execution throughout the facility.br/ - Continually ensure the store is compliant in its approaches, processes, products and services based on comprehensive knowledge of Company operations.br/4) Effectiveness/Attains Results:/bbr/ - Be willing and able to quickly adapt behavior and work methods in response to new information, multiple demands, shifting priorities, ambiguity, unanticipated obstacles and rapid change.  br/ - Build team member accountability by holding individuals responsible for their work.br/5) Effective Decision Making/bbr/ - Understand internal and external environment and apply experience to make decisions which  protect the Companys best interest.    br/ - Drive consistent process execution to reduce risks to the company.br/KNOWLEDGE, SKILLS AND ABILITIES/bbr/ - Associates Degree or equivalent work experience preferred.br/ - Minimum of three (3) years experience in a quality control/loss prevention function required.br/ - Strong Organizational skills requiredbr/ - Project management skills preferred.br/ - Proven ability to form strong partnerships and communicate well with team members required.br/A comprehensive and competitive benefit program is designed to meet the needs of our associates and their families. Benefits eligibility depends on employment classification, location, and other variables. Benefits offered include:br/br/Medical and Dental Plansbr/Health Care and Dependent Daycare Flexible Spending Accountsbr/Short and Long-Term Disabilitybr/Company Paid and Optional Life Insurance br/Business Travel Insurancebr/Merchandise Discountbr/Adoption Assistancebr/Kmart Advantage Rxbr/ConSern Loans for Educationbr/Worklife Solutionsbr/Voluntary Benefitsbr/Commuter Benefitsbr/Sears Holdings Corporation Associate Stock Purchase Planbr/401(k) Savings Planbr/Vacation Time with Personal Daysbr/National Holidaysbr//ulbr/


Details:

Job Id: 79935BR

Posted / Updated: 6/4/2010 3:48:25 AM

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