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Description
The Branch Manager has responsibility for management of the entire branch. Directly manages two or more FTEs, conducts performance reviews, selection and performance counseling. Ultimately responsible for driving branch performance results with a strong individual sales performance and through direction, leadership, and execution of superior sales and service behaviors and activities by the entire team in order to meet/exceed 100% of branch sales goals while maintaining an operationally efficient and compliant branch. Conducts limited outside sales efforts to bring in new business banking clients, while also maintaining and expanding existing personal and business banking relationships. Additionally, BMs in In-Store locations are responsible for sales and service to include in-store prospecting, and assisting clients on platform and teller transactions. Additionally, Licensed BMs may hold insurance licenses (Life, Health and Variable) and/or hold NASD Series 6 and 63 registrations; and must maintain appropriate continuing education requirements as required for retaining licensing and NASD registration. Licensed BMs hold responsibility for sales of insurance and investment products. Responsible for ensuring that all business transactions and practices in the individual's span of control comply with all regulations and the SunTrust Code of Conduct.
Qualifications
Branch Manager 2
Minimum Requirements: High school diploma or equivalent. Three years retail sales experience in a consumer or small business environment with leadership/coaching experience or two years financial service and sales experience with at least 18 months previous experience in a leadership role. Strong customer service and relationship skills; demonstrated superior proactive sales skills and ability to meet service and sales goals. Ability to respond in a professional manner with a high level of service quality. Excellent verbal communication skills. Must have cash handling or payment transaction experience.
Preferred Requirements: Two years of college with focus on business, finance or accounting. Three years financial service and sales experience in a retail branch environment with one year direct supervisory experience. Strong probing and listening skills to uncover customer needs. Understanding of consumer and business lending instruments as well as deposit products. Demonstrated ability to meet or exceed sales goals. Knowledge of branch operations, policies and procedures.
In addition minimally holds insurance licenses (Life, Health and Variable) and/or holds NASD Series 6 and 63 registrations; has maintained continuing education coursework to keep licenses and/or registrations in good standing
Branch Manager 3
Minimum Requirements: High school diploma or equivalent. Four years retail sales experience in a consumer or small business environment with leadership/coaching experience or three years financial service and sales experience with at least 18 months previous experience in a leadership role. Strong customer service and relationship skills; demonstrated superior proactive sales skills and ability to meet service and sales goals. Excellent verbal and written communication skills.
Preferred Requirements: Two years of college with focus on business, finance or accounting. Four years financial service and sales experience in a retail branch environment with 18 months direct supervisory experience. Knowledge of branch operations, policies and procedures. Must have cash handling or payment transaction experience.
In addition minimally holds insurance licenses (Life, Health and Variable) and/or holds NASD Series 6 and 63 registrations; has maintained continuing education coursework to keep licenses and/or registrations in good standing.
Branch Manager 4
Minimum Requirements: High school diploma or equivalent. Four years retail sales experience in a consumer or small business environment with leadership/coaching experience or three years financial service and sales experience with at least two years previous experience in a leadership role. Strong customer service and relationship skills; demonstrated superior proactive sales skills and ability to meet service and sales goals. Excellent verbal and written communication skills.
Preferred Requirements: Two years of college with focus on business, finance or accounting. Four years financial service and sales experience in a retail branch environment with two years direct supervisory experience. Knowledge of branch operations, policies and procedures.
In addition minimally holds insurance licenses (Life, Health and Variable) and/or holds NASD Series 6 and 63 registrations; has maintained continuing education coursework to keep licenses and/or registrations in good standing
Job
: Retail Banking
Primary Location
: Florida-Jacksonville Beach-South Beach Office
Schedule
: Full-time
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Details:
Job Id:
21834063
Posted / Updated:
10/14/2010 4:13:26 AM
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