Description
Abilicorp is an employment company providing competitive employment and career opportunities to people with disabilities by matching their skills with client needs.
Our expertise is in the following areas:
- Profiling and recruiting skilled workers with disabilities
- Assisting individuals with disabilities in the retention and advancement of their careers
- Enabling optimum efficiency of workers with disabilities through Support Services such as Personal Advisors, Adaptive Technology, and Benefits Counseling
Abilicorp is currently seeking candidates for the position of Sales & Service Banker (Inbound Sales Specialist 1) to work at a major financial institution in Concord, CA.
Job Title: Sales & Service Banker (Inbound Sales Specialist 1)
Location: Concord, CA
Type: Direct Hire
Schedule: Full-time & part time swing shifts between 2:00 PM - 12:00 AM
(Schedules will include one weekend day if not both)
Job Description:
Our client a major financial institution in Concord, CA is searching for a Sales & Service Banker for their ever-changing Internet Services world. The Sales & Service Bankers are the first point of contact with potential and current customers and play an important role in the business. This position is responsible for assisting customers with a wide range of inquiries related to online financial products and services helping the Internet Services Group achieve and sustain its market leadership in on-line banking.
ü Through in-depth inquiries, you will identify and present the best products and services to meet your customer needs and provide customers with one call resolution.
ü Solve inbound customer service issues and questions
ü Sell additional bank products and services from which the customer will benefit.
ü Personalize recommendations for product and service referrals.
ü Achieve/exceed monthly assigned sales and service objectives.
Upon completion of the new hire training class, you will be placed into a schedule discussed at the time of offer and we are looking for you to be able to work any assigned shifts as this is a 24x7 operation. (8 week full time training program will begin on 5/19/09, Tuesday - Saturday, 2:30 PM - 11:00 PM.)
Minimum Qualifications:
ü 1+ years plus of sales experience to include attaining or exceeding sales goals.
ü Ability to recognize sales opportunities, including cross selling, up selling and consultative selling.
ü Ability to review multiple computer systems while talking to customers.
ü Ability to clearly communicate via telephone to our 10 million plus internet banking customers.
Skills:
ü Strong organizational and problem solving skills.
ü Ability to multi task and foster team work.
ü Self motivated to excel against assigned sales target.
ü Ability to adapt to and embrace change with a flexible, positive attitude.
ü Ability to comprehend new or highly complex matters
ü Strong listening skills with goal of providing one call resolution and delivering a positive customer experience.
We Offer:
ü Monthly Incentive Compensation Plan based on sales once you have completed the Universal Sales & Service Sales training in the future.
ü 19 Paid Time Off days per year
ü Tuition Reimbursement up to $5,000 per year for full time employees after 6 months of employment
ü Comprehensive Medical, Dental & Vision. Benefits start the beginning of the next month after completing 30 days employment.
ü BART shuttle directly to and from the office to Concord BART station
Ranked #31 among the nations top companies for diversity, according to business magazine DiversityInc, which each year reviews companies and ranks their diversity efforts.
Details:
Job Id:
Annual Salary:
Position Type:
Full Time
Education Level:
Bachelor's Degree
Experience Level:
1+ to 2 years
Posted:
4/27/2009 4:39:54 PM
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Careers & Community for Talented People with Disabilities