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Director, Technical Services - New York, NY

Healthfirst
New York, NY
View Healthfirst Company Profile

Description

Hands-on Senior IT Manager with extensive Windows, Cisco, virtualization, storage and, Desktop support services management experience. Role includes the planning, installation and maintenance of all systems and storage infrastructure for a mix of production and development environments. Technical acumen, detailed oriented, team building, monitoring, experience with building and execution of systematic approach to planning/deploying/maintaining of mission critical systems, and strong management leadership are key ingredients to being successful in this role.

Essential Duties and Responsibilities:

·         Supervise and manage all aspects of technology infrastructure including e-mail (MS Exchange), storage technologies, virtualization technologies, backups, virus protection, patch management, asset management, phone systems and desktop/laptop infrastructure.

·         Manages team of Network/server group and Desktop services group now and Telecommunications group in future.

·         Provide subject matter expertise in the design/implementation/support/enhancements of Storage Area Networks, highly available systems, system performance management/tuning, capacity management and planning, server virtualization, and other infrastructure best practices.

·         Setup effective desktop/laptop Image management and desktop virtualization

·         Streamline the desktop/laptop software update/upgrade process by automating it.

·         Manage and maintain backup and recovery system in accordance with corporate backup and retention policy.

·         Maintains company Disaster Recovery Plan including testing.

·         Daily, Weekly, Monthly backup completion reviews/certification and quarterly audit completion.

·         Maintains company Disaster Recovery Plan including testing.

·         Vendor management for new technology procurement, support contract renewals and data center management

·         Manage and direct staff in design, implementation, and maintenance of both LAN/WAN(network) and desktop architectures.

·         Develop strategic plans and identify key success factors; set priorities and allocate the resources to achieve corporate, business and function goals.

·         Research, introduce, and recommend new technology that ensures systems technology keeps pace with new products and industry directions

·         Create a strategic networking, server and helpdesk Support plan/program that will support business information needs, ensuring the plan is developed as a cooperative effort between functional business areas, IT and end users.

·         Identify and prioritize the critical IT business needs & solutions

·         Develop and implement IT policies and procedures as it relates to the organization and make sure they are being followed

·         Project management, job scheduling and resource allocation planning and monitoring to provide  status updates daily/weekly and monthly to Project Management and IS senior management.

·         Monthly inventory update and quarterly audit completions

Work Experience/Qualifications:

More than 8 years of relevant experience required.

Education Requirements:

Employee is required to possess Bachelors Degree.

Employee is preferred to possess a license in A+

Technical Skills:

Employee is required to have advanced level skills with Microsoft Server OS (Windows 2003) .

Employee is required to have intermediate level skills in: Active Directory Administration, Exchange/BES/Email Encryption, SCCM/SCOM, Citrix and VMware

Physical Demands:

While performing the duties of this job, the employee is constantly required to key, frequently required to walk and sit and occasionally required to reach, bend, overhead lift, stand, drive and travel. Employee may also be required to occasionally lift objects 1-50 lbs.

Work Environment:

While performing the duties of this job, the employee regularly works in an indoor environment.

Conditions of Employment: Employee must pass pre-employment screening which includes a background check and drug testing. Employee must present documentation to verify minimum of high school educational requirement.

Disclaimer: The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, disability or veteran status.


Details:

Job Id: 27592491

Posted / Updated: 4/19/2012 3:45:43 AM

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