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Description

Job Description

Role Title:
Business Project Sr Specialist- Business Intelligence & Analytics
Job ID:
74754
Date Closed:
02/08/2012
Location:  DE - WILMINGTON

Regular/Temporary:
Regular



Org Marketing Statement
CIGNA''s Mission: To help the people we serve improve their health, well-being and sense of security.

At CIGNA, we are committed to providing our customers with benefits, expertise, and services that improve their health, well-being, and sense of security. Our people are the key to success in a changing and increasingly competitive marketplace. The collective skills, behaviors, and work experiences of all CIGNA employees enable us to make a real difference in the lives of our customers. We seek the most talented and creative minds in the industry to develop innovative solutions our customers value and expect. CIGNA is committed to recruiting, developing, motivating, and retaining a diverse workforce representing the best and brightest both inside and outside of our industry - a workforce that reflects our customers and the communities where we operate.
Role Summary
The Business Project Sr Specialist will play a key role in designing, building, enhancing and deliver dashboards and reports for multiple business units by demonstrating technical and functional leadership in database and reporting/BI tools.  Leads the partner interfaces with operational management team to define and deliver valid and reliable performance metrics that accurately reflect outcomes and impact to customers and matrix partners.  Performs/directs root cause analysis to define drivers of issues and ad-hoc reporting to support multiple customer facing functions.  Ultimately ensures the development of business intelligence credibility that fully supports the transformation of CIGNA International¿s culture to performance management excellence through actionable information.
Responsibilities
Key Responsibilities
- Work with business areas to design, build, enhance, and deliver data analytic dashboards and reports supporting multiple business units.
- Perform key reporting functions (routine and ad-hoc) and lead the team in terms of reporting expertise.
- Perform/lead/consult/direct operational measurement system analysis as indicated.
- Lead efforts to partner with business process owners to define valid and reliable performance metrics that accurately reflect outcomes and impact on matrix partners.
- Support data consolidation activities to support global management reporting and analytics (MOR, flash reporting, actuarial data needs, claim dashboard, forecasting, etc.)
- Proactively identify and initiate change to address performance and process issues.
- Perform root cause analysis and corrective action planning with business areas as indicated by trends.
- Prepare and lead performance information analytic communications for Senior Management reporting needs as requested, across multiple business units.
- Prepare and present key strategic and day to day operational analytics to both managerial and front line partners to drive changes in behaviors, metrics and performance.
Qualifications
- 5+ years of experience in Insurance/Finance environment, Operations (claims) experience preferred.
- BS degree or equivalent in Computer Science, Business or other associated discipline.
- 3 ¿ 5+ years in Business Reporting and Analytical roles with excellent database skills; proficiency in SQL, Excel, MS Access required; Experience with Oracle and SQL Server preferred.
- At least 3 years of background in authoring reports/dashboards in COGNOS, QlikView, or equivalent BI toolset required.
- Experience in transforming data into actionable information for multiple organizational levels.
- Demonstrated analytical capabilities related to financial and operational process improvements.
- Ability to maximize technology experts to deliver re-usable and scalable business process enhancements.
- Experience in identifying and developing key performance indicators and management reporting.
- Accomplished ability to manage multiple timelines and priorities for self and team.
- Very strong verbal and written communication skills are required.
Pay Benefits Work Schedule
CIGNA offers a competitive compensation and comprehensive benefits package including health and wellness benefits, 401k plan, and work/life balance programs, as well as opportunities for career growth and development.
How To Apply
We encourage you to complete all questions on the candidate profile if you wish to be considered for this opportunity.
EEO Statement
CIGNA is an Equal Opportunity Employer

Details:

Job Id: 29305248

Posted / Updated: 2/9/2012 3:52:35 AM

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