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Description
Sears Holdings Management Corporation provides corporate services to Sears Holdings Corporation (NASDAQ: SHLD) and its family of companies, including Sears Roebuck and Co. and Kmart Corporation. Sears Holdings Corporation is the nation's fourth largest broadline retailer with approximately 3,900 full-line and specialty retail stores in the United States and Canada. Sears Holdings is the leading home appliance retailer as well as a leader in tools, lawn and garden, home electronics and automotive repair and maintenance. Key proprietary brands include Kenmore, Craftsman and DieHard, and a broad apparel offering, including such well-known labels as Lands' End, Jaclyn Smith and Joe Boxer, as well as the Apostrophe and Covington brands. It also has the Country Living collection, which is offered exclusively by Sears and Kmart. It also has Martha Stewart Everyday products, which are offered exclusively in the U.S. by Kmart. We are the nation's largest provider of home services, with more than 12 million service calls made annually. Sears Holdings Corporation operates through its subsidiaries, including Sears, Roebuck and Co. and Kmart Corporation. For more information, visit Sears Holdings' Web site at http://www.searsholdings.com. br/ The Vendor Content Manager is responsible for managing vendor provided content builds for specific Sears Holdings websites (Sears.com; Kmart.com; MyGofer.com). The team led by this individual plays a key role in helping our customers make effective purchasing decisions through rich product content. Content production is facilitated through internal content management application(s), internal and external business partners and third party vendors. This role manages a team of analysts to prioritize work activities, measure impact against metrics, and manage resource performance. br/ JOB RESPONSIBILITIES br/ 1. Works with content analysts and merchants to determine business requirements around taxonomy, content migration and workflow for each vendor br/ 2. Plans and prioritizes vendor content build forecast br/ 3. Manage, lead and advocate continuous improvements on content item build processes br/ 4. Analyzes operational and process issues and provides recommended resolution/escalation paths br/ 5. Functions as a primary liaison for communications between IT and the business users (merchants and product vendors) for onboarding vendors br/ 6. Proactively identify and escalate issues concerning content builds br/ 7. Ensures alignment of content priorities to strategic objectives br/ 8. Provides input in identifying enhancements to current business tools to ensure business and system requirements are met br/ 9. Manages vendor content build metrics (forecast against actuals, cost savings allocations, average time to build, etc.) br/ br/ Education/Training br/ Must Have br/ 1) Bachelor's degree required with concentration in eCommerce, IT applications, business administration br/ 2) Ability to understand relational data models and related business rules br/ 3) Ability to understand complex applications and business processes br/ Nice to Have br/ 4) Experience with MS Office Suite, Project Management, Visio, MS Access required br/ br/ Experience br/ 1. 7-10 years eCommerce/content/web application experience and in managing resources br/ 2. Strong experience managing resource performance and prioritization br/ 3. Strong overall communication and interpersonal skills br/ 4. Demonstrated ability to coordinate deliverables and meet deadlines while maintaining quality of work br/ 5. Proven ability to analyze work and prioritize effectively br/ 6. Proven ability to manage business process based on metrics br/ br/ Role specific abilities/skills br/ Must Have br/ 1. Ability to summarize and present complex issues to a variety of audiences including senior leadership br/ 2. Strong written and verbal communication skills, and documentation skills br/ 3. Strong process and resource management background with a focus on speed to market br/ 4. Ability to understand and translate complex business and technical processes br/ 5. Flexibility and adaptability to manage resources through ambiguity br/ 6. Ability to prioritize work iteratively as events warrant br/ 7. Ability to work with and build cross-functional relationships br/ br br A comprehensive and competitive benefit program is designed to meet the needs of our associates and their families. Benefits eligibility depends on employment classification, location, and other variables. Benefits offered include: br br br/ br/ Medical and Dental Plans br br/ Health Care and Dependent Daycare Flexible Spending Accounts br br/ Short and Long-Term Disability br br/ Company Paid and Optional Life Insurance br br/ Business Travel Insurance br br/ Merchandise Discount br br/ Adoption Assistance br br/ Kmart Advantage Rx br br/ ConSern Loans for Education br br/ Worklife Solutions br br/ Voluntary Benefits br br/ Commuter Benefits br br/ Sears Holdings Corporation Associate Stock Purchase Plan br br/ 401(k) Savings Plan br br/ Vacation Time with Personal Days br br/ National Holidays br br br/ br/
Details:
Job Id:
71126BR
Posted / Updated:
12/10/2009 2:49:23 AM
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