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Description
PURPOSE OF POSITION:
Provide daily support to sales force with regard to specific Goulds pump product lines. This includes technical support (hydraulics or mechanical function) Special pricing and
Product information. Also, assist other departments with problems that may arise in a
Product''s application in any phase of the order process.
MAJOR RESPONSIBILITIES
Assist Sales force (direct/indirect) by providing technical information, special pricing, and application support. Troubleshooting, field problems, pump selections. Etc. (for both Assigned Products and Others as directed by inquiry volume)
When special pricing is required, determine cost and establish
Appropriate margins.
Assist Order Entry in interpretation, clarification, and
Execution of customer orders.
Pump schools presentations.
Prepare publications such as Application and Product newsletter.
Assist Commercial Order Engineering in the interpretation of
Customer specifications to fully meet the customer''s
Requirements for the application of a product.
Assist Assembly Floor as required when there is an issue as to
Whether or not a product will fully meet the customer''s requirements.
Assist Product Management on special projects (Bulletins, IOM''s,
Promotions, Forecasting, etc.) Required Experience: Education: BS Degree in Engineering (Mechanical or Chemical preferred)
Experience: 1-6 years related experience (preferably API products)
Other Skills/Knowledge/Experience:
'' Excellent verbal & written communication skills
'' Must be a team player
'' Strong problem solver
'' Must be organized and able to multi-task
'' Pump Knowledge
'' Analytical skills
'' Knowledge of Order Entry Process
'' Presentation Skills
'' Customer Focus
'' Familiar with sales/marketing tools (brochures, price books, etc.)
Minimum Education Requirements BS/BA Degree or Equivalent
Percent of Travel Required N/A
Paid Relocation Available? Yes
Details:
Job Id:
30272525
Posted / Updated:
2/8/2012 3:30:59 PM
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