Description
Orchard Supply Hardware (OSH), a member of the Sears Holdings Corporation (NASDAQ: SHLD) family of companies, is one of California’s largest hardware and garden retail chains with over 85 stores averaging 40,000 square feet. Since 1931 and with a consistent focus on Convenience, Service and Selection, we have helped generations of customers maintain and repair their homes and gardens with over 45,000 items, easy-to-shop stores and homespun hospitality. A refreshing alternative to the home improvement big boxes, OSH still serves California with the same simple retail philosophy developed long ago, Take good care of our customers and they will take good care of you.
Job Summary
The Store Manager profitably manages the store through positively influencing sales and controlling expenses. He/she defines the standard of performance for his/her store, clearly communicates that expectation to all associates, and evaluates the execution of that performance. The Store Manager is responsible for managing the performance level of all salaried managers. He/she directly supervises, develops, and evaluates the Assistant Managers.
Job Responsibilities
Drive customer service level throughout the store to ensure customer service meets company expectations.
Demonstrate respect for associates. Build and maintain morale; demonstrate OSH People Philosophy.
Execute policies and procedures according to company direction and follow all Federal, State, and Local laws and regulations.
Continually communicate by walking the store and executing district and operation goals. Ensure weekly store management and department manager team meetings are held.
Drive the stores safety culture. Manage the entire Risk Management program to company guidelines. Ensure Safety Committee Meets regularly and is effective.
Build sales and improve gross margin. Ensure that Assistant Managers drive the business results for their individual area of responsibility. Develop and adhere to store budget and do everything possible to meet or exceed the plan.
Control shrink by training, communicating, observing and evaluating entire stores execution of shrink control measure.
Manage payroll and expenses. Ensure payroll is managed to budget and that schedules provide for the best customer service and overall store operation possible.
Provide a clean, neat, and well-stocked place to shop. Merchandise in stock with the correct presentation and register ready.
Manage the performance of all salaried managers. Develop entire staff, write manager schedules and select and train Key Carriers.
Responsible for controlling and maintaining Store overnight security; i.e., door alarms, management call lists, store alarms, door keys, and safe combinations.
Support and oversee the Commercial Services Business.
Perform other duties as assigned.Orchard Supply Hardware offers a competitive benefits program that includes medical and dental coverage, 401(k) savings plan, paid vacation and holidays and associate discount.Education College degree and/or equivalent work experience
Experience 3-4 years management experience preferably in a multi-outline retail home improvement/hardware chain
Skills Working knowledge of a PC, and POS systems
Financial literacy
Excellent communication skills (written, verbal and listening)
Multi-task oriented
Other Ability to relocate to stores within district/geographic area
Reliable and consistent attendance
Ability to respond positively to supervision and criticism
Ability to work harmoniously and productively with others
Ability to work in stressful situations with the public and managementA comprehensive and competitive benefit program is designed to meet the needs of our associates and their families. Benefits eligibility depends on employment classification, location, and other variables. Benefits offered include:
* Medical and Dental Plans
* Health Care and Dependent Daycare Flexible Spending Accounts
* Short and Long-Term Disability
* Company Paid and Optional Life Insurance
* Business Travel Insurance
* Merchandise Discount
* Adoption Assistance
* Kmart Advantage Rx
* ConSern Loans for Education
* Worklife Solutions
* Voluntary Benefits
* Commuter Benefits
* Sears Holdings Corporation Associate Stock Purchase Plan
* 401(k) Savings Plan
* Vacation Time with Personal Days
* National Holidays
Details:
Job Id:
104513BR
Posted / Updated:
11/28/2011 4:08:42 AM
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