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Description
General Maintenance Director Under the general direction of the Property Manager, the General Maintenance Director is the senior maintenance leader at one or more Equity Residential apartment communities, which may be garden-style or high-rise, and is accountable for delivering on our resident commitments of exceptional move-in, total satisfaction, express service and personal attention. The General Maintenance Director leads all aspects of the propertys hands-on maintenance, including overall inspection, repairs and scheduled maintenance of apartments and other interior/exterior areas. At least 50% of this position is involved in the direct management of the service staff and partnering with each of the site Property Managers regarding budget preparation, inventory and expense control. He/she is a working supervisor and directs a team of service professionals to ensure the community is in excellent condition at all times for our residents. The General Maintenance Director is instrumental in helping Equity Residential deliver on its brand promise, How Home Should Feel by delivering superior customer service and exemplifying professionalism at all times. ESSENTIAL FUNCTIONS: Supervisory / Leadership Responsibilities Oversees the general maintenance function and service staff by managing service requests, delegating tasks, supervising and directing the work of the department. Partners with the Property Manager to accomplish the property objectives by recruiting, hiring, training and motivating a high-performing service staff. Communicates job expectations, coaches and counsels service staff on job performance and disciplinary issues. Monitors the teams performance against objectives as well as individual contributions. Provides feedback for improvement, recommendations and guidance in defining career paths and professional development plans. Ensures that the service staff is performing to Equity standards and resident service requests are handled in a prompt, courteous an
Contact Details HR Job ID: 34091
Location: San Diego, California
Full Time / Part Time: Full Time
Contact: Melissa Reilly
Property / Dept: CA-La Mirage Apartments
Details:
Job Id:
31467540
Posted / Updated:
3/3/2012 3:44:24 AM
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