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Data and Tools Analyst, HR Practice
CEB’s HR Practice includes membershipprograms focusing on HR strategy, benefits, compensation, learning anddevelopment, and recruiting. The HR Practice Member Engagement Team supportsproducts and services devoted exclusively for executives and their staff withinthese different HR functional areas.
Our data services and products havebecome integral components of the world’s leading organizations. Theseapplications help organizations improve performance and decrease costs. Thissuite of tools includes products like the Ignition Diagnostics utilized bynearly 500 organizations globally, the Recruiting Effectiveness Diagnostic andthe Business Alignment Tool.
We are looking for an individual toprovide support to several data services and products. This individual will beresponsible for data service customization and results quality assurance, aswell as client and product pipeline management and support. Additionally, thisindividual will be involved in supporting additional activities that includebut are not limited to: division-wide reporting, survey data analysis andreporting, and process improvement. The role will allow for direct clientengagement, helping to acquire members as users of data services and products,as based on market demand.
- Product Development and Strategy: Through pitch, implementation, and results conversations, as well as feedback interviews and other sources, the Analyst will develop a robust sense of customer voice, allowing him or her to assist the product management and development teams in developing and prioritizing an ongoing slate of product enhancements.
- Product Pipeline Management (Including Acquisition Efforts): Responsible for developing and managing a pipeline of members interested in product implementation: Effectively convey the value proposition of the tools during introductory calls and use consultative skills to work with members on on how to best utilize our tools to support their objectives. Lead/own follow-up efforts to encourage product utilization by members. Support our stakeholders in utilization reporting on our clients use of our products and tools.
- Member Implementation Management: This individual will support members throughout the product implementation cycle and will coordinate with internal stakeholders across CEB offices to deliver individual organization survey links, reports, or other organization-specific materials.
- Process Development and Improvement: As part of managing individual tools, this individual will continually look for ways to enhance processes and improve the operational efficiency across the acquisition of clients and implementation of the product.
- Quality Assurance: Relied upon to provide quality assurance for reports generated for senior most clients (high-profile work that requires zero defects). The Analyst will also be relied upon to generate special reports using data analysis tools such as Excel and, with oversight from senior team leaders, provide support for report interpretation by internal partners and clients. Additionally, this individual will be relied upon to help identify processes that improve workflows, saving the division time and maximizing efforts.
- Applicants should have an active interest in data-based products, understand surveys and analytics, and enjoy working with data analysis tools such as SPSS and Excel. Additionally, applicants should be comfortable with supporting multiple stakeholders and products and be comfortable working with remote colleagues.
- Bachelor's Degree
- 2 years of professional experience
- Strong written and oral communication skills, including active listening
- Results-oriented with an excellent attention to detail
- Be a “big picture thinker”—focusing on long-term strategy and objectives—while balancing this against the need to execute in the near term
- Strong project and time management skills
- Self-starter who is an adaptive learner - able to work with little direct supervision, but able to track and report on work progress when needed
- Demonstrated team player – willing to collaborate and step in to support team members as and when needed
CEB, theleading member-based advisory company, equips more than 10,000 organizationsaround the globe with insights, tools, and actionable solutions to transformenterprise performance. By combining advanced research and analytics with bestpractices from member companies, CEB helps leaders realize outsized returns bymore effectively managing talent, information, customers, and risk. Membercompanies include 90% of the Fortune 500, nearly 75% of the Dow JonesAsian Titans, and more than 85% of the FTSE 100. More at cebglobal.com.
Known as an innovative growth firm, CEBis hiring experienced professionals and early careerists in exciting locationsaround the world. Learn more about our opportunities at cebcareers.com.
CEB is anequal opportunity employer committed to diversity in the workplace.
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