Practice Manager USMD Las Colinas

Do you have compassion and a passion to help others? Transforming healthcare and millions of lives as a result starts with the values you embrace and the passion you bring to achieve your life's best work.(sm)

Directs, supervises and coordinates staff and activities at assigned clinic to ensure the delivery of quality patient service. This position ensures staff complies with all regulatory initiatives and policies and procedures and works with senior management to support effective clinic operations. The Supervisor of Clinic Operations will also provide support to clinic staff in the absence of the Clinic Administrator.

Primary Responsibilities:
  • Establishes work procedures and standards to improve efficiency and effectiveness in the office
  • Assists Clinic Administrator and physician(s) to develop and implement long range plans
  • Manages office operations to maximize patient access, patient satisfaction, and collection of payments
  • Coordinates staff and provider schedules to ensure proper coverage for quality patient care
  • Manages human resource items; hiring, on-boarding, coaching and evaluating. Seeks to create a team environment
  • Reconciles and investigates patient complaints
  • Manages, leads, and participates in process improvement initiatives
  • Ensures practice compliance with patient health and safety policies, procedures and programs
  • Actively participates in practice, regional and organizational meetings
  • Ensures personnel forms and/or records are kept updated and submitted to other departments in a timely manner.
  • Ensures that offices for new and incoming physicians are ready and equipped.
  • Coordinates staff work activities and serves as resource to medical management staff in various market(s).
  • Collects clinic performance and quality metrics and produces reports for management.
  • Orders office and medical supplies and ensures sufficient quantities are maintained at all times. Assists the Clinic Administrator in budget preparation and adherence.
  • Coordinates conference calls and assist with preparation for meetings for medical management staff in market.
  • Performs all other related duties as assigned.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.