Associate Director, Global Oncology Learning & Development

Job Description

Our Oncology team is dedicated to delivering breakthrough innovations that extend and improve the lives of cancer patients worldwide. Our team of forward-thinking individuals achieve this through an unwavering commitment to support accessibility to medicine, providing new therapeutic solutions, and collaborating with governments and payers to ensure that people who need medicines have access to them. Our focus is on innovation and launch execution excellence; we translate breakthrough science into innovative medicines that help people with cancer across the globe.

The Associate Director, Global Oncology Learning & Development, supports and facilitates learning and development activities within the Oncology Customer Business Line, and influences the design and execution of the learning plan to achieve business results. The role supports Oncology functional Learning Leaders and Learning Directors in the execution of the L&D strategy through consulting and delivery on appropriate learning solutions. S/he interacts with and influences business leaders, mid-level managers, and  supervisors to understand business goals and performance needs, develops and executes learning plans aligned to the  broader division, function, or line of business strategy, and routinely engages with key stakeholders to ensure learning  solutions continue to support and positively drive desired outcomes. Success in this role depends on the candidate's  ability to collaborate with leaders in the business, subject matter experts, Learning Directors, and other Learning Partners  and Learning Consultants, as well as work cross-functionally to act as a partner and point of contact for the business'  performance needs and communicate them to support design and delivery of learning solution  


  • Effectively establish, deepen and sustain key relationships with Oncology business leaders and mid-level managers to understand their business needs and related performance gaps, provide oversight and analysis when defining requirements, and demonstrate an understanding of processes and methodology in order to provide appropriate learning solutions  
  • Lead collaborative efforts with stakeholders to define desired performance outcomes; provide feedback and coaching on  issues related to learning programs and policies  
  • Identify performance needs and gaps and facilitate delivery of learning solutions to the business, when appropriate  
  • Monitor, analyze, interpret, and report internal trends; make recommendations for learning solutions for the division or function, as appropriate  
  • Remain current on learning and development related tools, techniques, strategies and practices in order to provide  relevant, informed consultative advice to clients; share leading learning practices with teams and stakeholders  
  • Ensure successful learning outcomes by directing the identification and translation of the client's learning needs into a defined learning strategy and implemented solutions  
  • Act as a liaison between the Learning Support Services function and stakeholders to ensure alignment with learning  needs; Ensure learning solutions created meet the requirements of the client; Identify alternate non-training solutions  when appropriate  
  • Deliver training and/or support local SMEs providing training, as needed  
  • Understand feedback provided by Learning Support Services (LSS) on the overall success of the learning solutions;  
  • Interpret and discuss feedback with stakeholders, and monitor impact and cost-effectiveness of learning solutions;  
  • Suggest improvements to further enhance learning program effectiveness and sustainability  
  • Report timely feedback on learning effectiveness to the business and communicate suggestions for improvement  
  • Document needs for customization or localization of learning programs• Review interim/unplanned learning activities and requests; make appropriate recommendations  
  • Coach Learning Consultants and provide them with opportunities to grow their leadership, professional, and technical  skills  


  • Leadership: Demonstrated skill in applying approaches, tools, and techniques to gain the cooperation and support of  others; ability to lead by example and foster collaborative relationships  
  • Influencing: Advanced ability to partner, collaborate, and impact decisions within and outside the organization  
  • Creative Thinking: Demonstrated skill in applying tools and techniques for grasping new concepts, acquiring new ways of  seeing things, and revising ways of thinking and patterns of behavior  
  • Interpersonal Relationships: Demonstrated skill in applying approaches, tools, and techniques for working with  individuals and groups in a constructive and collaborative manner, including the ability to build and maintain critical  networks and collaborative relationships  
  • Oral and Written Communications: Advanced ability to express oneself to provide information to others effectively and  in a succinct manner; outstanding verbal, written, and presentation abilities; ability to ask thoughtful questions to gain  insights, listen, and understand other perspectives  
  • Coaching: Ability to encourage, motivate, and guide individuals and teams in learning and improving effectiveness  
  • Decision Making and Critical Thinking: Advanced ability to use a broad range of methods, assumptions, frameworks, and  perspectives when solving problems and making decisions  
  • Planning: Tactical, Strategic: Advanced project planning and management experience, including the ability to contribute  to operational (short term), tactical (1-2 years), and strategic (3-5 years) planning in support of the business plan  
  • L&D Policies, Standards, and Procedures: Knowledge of and ability to use industry and organization standards,  procedures, and policies relevant to staff learning and development  
  • Adult Learning: Theory and Practice: Advanced experience in applying concepts and practices of adult learning to meet  the dynamic needs of the business  
  • Learning Needs Analysis: Advanced experience in assessing competency gaps and identifying what people need to  learn for successful individual and organizational performance  
  • Training Delivery: Ability to effectively deliver or facilitate training in face-to-face and virtual instructor led sessions  

Education Minimum Requirements:
  • Bachelors degree required.
  • Masters preferred.

Required Experience and Skills:
  • Oncology pharmaceutical sales, training or other related technical/professional experience 
  • Experience and success in cross-functional leadership and teamwork
  • Experience facilitating / delivering learning solutions 

Preferred Experience and Skills:
  • Oncology brand launch training design and development experience
  • Oncology brand launch training execution experience  
  • Project/vendor management experience 

Our Human Health Division maintains a "patient first, profits later" ideology. The organization is comprised of sales, marketing, market access, digital analytics and commercial professionals who are passionate about their role in bringing our medicines to our customers worldwide.

Who we are ...

Merck & Co., Inc., Kenilworth, New Jersey, USA is known as "Merck" in the United States, Canada & Puerto Rico. We are known as "MSD" in Europe, Middle East, Africa, Latin America & Asia Pacific. We are a global biopharmaceutical leader with a diverse portfolio of prescription medicines, oncology, vaccines and animal health products.

We are driven by our purpose to develop and deliver innovative products that save and improve lives. With 69,000 employees operating in more than 140 countries, we offer state of the art laboratories, plants and offices that are designed to Inspire our employees as we learn, develop and grow in our careers. We are proud of our 125 years of service to humanity and continue to be one of the world's biggest investors in Research & Development.

What we look for ...

In a world of rapid innovation, we seek brave Inventors who want to make an Impact in all aspects of our business, enabling breakthroughs that will affect generations to come. We encourage you to bring your disruptive thinking, collaborative spirit and diverse perspective to our organization. Together we will continue Inventing For Life, Impacting Lives while Inspiring Your Career Growth.





In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

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Requisition ID:R78395