Digital Operations Specialist

Digital Operations Specialist

Job ID: 2020-26284
Location:
1111 Stewart Ave, Bethpage, NY 11714

Altice USA is a cutting-edge communications, media, and tech company. We connect people to what matters most to them; texting with friends, advertising that resonates, or binge watching their favorite show. Our differentiated approach centers around technologies that push the envelope and deliver the ultimate customer experience. We're building a workforce that attracts and retains the best talent, not only to meet the needs of our customers, but that also reflects the diverse communities we serve. We're not the only ones who have seen it; we've recently been recognized by Forbes as one of America's Best Employers as well as by the Human Rights Campaign, DiversityInc Magazine, and Cablefax for our diversity & inclusion program.

Responsibilities

As part of the eCommerce Web Operations Team, the Digital Operations Specialist is responsible for supporting the management and execution of a portfolio of digital projects within Altice USA.

The Digital Operations Specialist will work within an entrepreneurial team, and have access to the resources and tools of the larger company to define and turn ideas, into great experiences that improve the performance of Altice USA's digital platforms.

The Digital Operations Specialist must have proven digital vision, as well as a passion for great customer experiences and empathize with users' goals and challenges, demonstrating good instincts about consumer behavior and business dynamics. The Digital Operations Specialist is responsible for obtaining and documenting business requirements, creating and prioritizing JIRA tickets and tasks, assisting in QA or UAT as needed, and providing post-release support/status reporting. The Digital Operations Specialist will work closely with the Marketing, Sales Operations, Altice Mobile team and Engineering Teams in a fast paced environment and must possess a 'can do' spirit and be willing to learn new skills to assist the team, when needed.

Qualifications

  • Bachelors Degree from accredited College or University
  • 2-3 years' experience in digital project development/management
  • Experience working with JIRA or similar development management software
  • Website management experience a plus
  • Ability to multi-task and deliver upon numerous objectives/goals
  • Strong computer, reporting & presentation skills (Excel, Word, PowerPoint, etc.)
  • Deep understanding of the digital environment and evolving tools and platforms used to improve online presence.
  • High degree of independent leadership, critical thinking, communication, accountability, analytical and teamwork skills

Altice USA is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.

Altice USA, Inc. collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.