Representative, Customer Service

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LCI, a multi-site manufacturing, distribution, retail and E-Commerce company is seeking a Customer Service Representative to join our team.

Responsible for all customer service functions with customer recognition and interface the most critical element. Engaging with customers through smiles and greetings, offering product information and providing selling suggestions. Assist customers with large purchases to include helping customers out to their vehicles. Must have excellent customer service skills to appropriately handle all customer complaints. As a cashier must be able lift up to and maneuver 50 lbs, stand for long periods of time, bend and twist, and frequently lift and/or maneuver merchandise and supplies. Maintaining a positive and friendly attitude towards customers and fellow team members. Must be able to accurately operate a computerized checkout system. Take inventory or examine merchandise to identify items to be reordered or replenished. Requesting and identifying material from the warehouse to stock shelves. Help maintain merchandise displays, including end-caps, floor displays and aisle displays. Have a general knowledge of product placement within the store. Store cleanliness both inside and outside, including keeping a clean and organized checkout stand (s) and work areas. Maintain high standards of safety within department and store, also reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to communicate effectively with all levels of management. Must be flexible, some weekends required. Other duties as assigned.

High school diploma, ability to read and perform basic math. Requires excellent written and communication skills. Basic retail knowledge. Accuracy with computerized checkout systems. Six months retail experience. Specific focus in military retail, especially in sales-service capacity (PX, commissary, and/or related) preferred.

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LCI is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.