Shield Emerging Leader - External Affairs Pathway

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At Blue Shield of California we are parents, leader, students, visionaries, heroes, and providers. Everyday we come together striving to fulfill our mission, to ensure all Californians have access to high-quality health care at a sustainably affordable price. For more than 80 years, Blue Shield of California has been dedicated to transforming health care by making it more accessible, cost-effective, and customer-centric. We are a not-for-profit, independent member of the Blue Cross Blue Shield Association with 6,800 employees, more than $20 billion in annual revenue and 4.3 million members. The company has contributed more than $500 million to Blue Shield of California Foundation since 2002 to have a positive impact on California communities. Blue Shield of California is headquartered in Oakland, California with 18 additional locations including Sacramento, Los Angeles, and San Diego. We're excited to share Blue Shield of California has received awards and recognition for - LGBT diversity, quality improvement, most influential women in corporate America, Bay Area's top companies in volunteering & giving, and one of the world's most ethical companies. Here at Blue Shield of California, we're striving to make a positive change across our industry and the communities we live in - Join us!


Job Summary

The Shield Emerging Leader (SEL) program is a formal development program designed to showcase the diversity and complexities in our industry, as well as to grow the next generation of Blue Shield leaders from within. Participants will focus on spending two-years within multiple external affairs teams including corporate communications, government affairs and corporate citizenship. They will be assigned a mentor, on the External Affairs Leadership Team, to provide support and guidance while in the program and regular touch points will be scheduled to help monitor their progress.

Program participants will broaden their capabilities and understand the important role External Affairs leaders play in developing their teams and delivering results. The program curriculum and learning experiences will focus on Blue Shield Leadership Model and the critical behaviors needed to be a successful Leader within Blue Shield.

Upon graduation from this program, you will be uniquely prepared to compete for program and/or people manager positions across the company. You will receive support from the program as part of this transition to your first full time position, including customized training and connecting you to opportunities and hiring managers as you complete your final rotation.

The above information on this description has been designed to indicate the general level of work performed by program participants. It is not a comprehensive inventory of all duties and responsibilities required.

The program is offered yearly, and all applicants/candidates will be assessed against the required qualification criteria. Internal applicants should notify their manager of their interest in the program prior to applying.


Knowledge and Experience
  • Completed a master's degree at an accredited university in a relevant discipline - Business, Public Health, Public Policy, Communications or similar preferred - within the last 5 years prior to the program start date in 2021
  • 5+ years of work experience (supervisory and leadership experience a plus)
  • In-depth knowledge of Blue Shield of California's mission, vision and strategy and healthcare industry environment
  • Capacity to be a change agent, demonstrating persistence and resilience when faced with challenges; a high level of flexibility
  • Strong written & oral business communication skills
  • Demonstrated learning agility and ability to quickly come up to speed in a fast-paced business environment
  • Ability to quickly develop productive relationships with colleagues and management alike
  • Aspiration to continuously learn and grow your career at an accelerated pace
  • Willingness to roll up your sleeves and dig into the details
  • Track record of getting high-quality results in a complex and fast-paced environment, while demonstrating interpersonal awareness and self-management
  • Collaborates well with all levels of an organization on complex projects, equally capable as a project leader or a member of the team
  • High level of proficiency with MS Office applications including Word, Excel, PowerPoint, and Outlook

Background and/or emphasis in one of more key business areas:
  • Communications
  • Health Care (e.g., quality, clinical, pharmacy, public health)
  • Public Policy
  • Community Relations
  • Social Impact
  • Social Media
  • Health Equity
  • Project Management
  • Corporate Citizenship

The SEL program welcomes applications from any qualified individual who is lawfully authorized to work full-time in the United States. The SEL program is not able to provide sponsorship for employment visas.

Physical Requirements

Office Environment - roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day.
Please click here for further physical requirement detail.

External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.EEO Policy