Sr IT Business Analyst

Sr. IT Business Analyst

Business Analysts within the IT Business Performance Group at PRA work in a global team environment to define, deliver and improve complex software applications used by thousands of PRA employees worldwide.


Minimum Qualifications:
  • Bachelor's degree in related field or equivalent experience
  • 5+ years of Business Analysis experience
  • 2+ years of scrum-based agile experience
  • Skilled in performing Product Owner responsibilities
  • Accustomed to being held accountable for user satisfaction
  • Team-player, team-first attitude
  • Excellent verbal and written communication skills
  • Effective time management skills
  • Strong relationship building, interpersonal, and collaboration skills
Applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. Preferred Qualifications:
  • Experience working in an FDA-regulated environment such as Pharma, Biotech, or CRO
  • Experience working with custom apps
  • Professional certifications such as CSPO, BACP, IIBA, PMP
PRA is an EEO/AA employer and is committed to providing opportunities to minorities, women, veterans and individuals with disabilities.


  • Partner with business and technology stakeholders to elicit, define, and prioritize user requirements
  • Diagram As-Is and To-Be business processes and review with stakeholders
  • Proactively research best practices and align solutions accordingly
  • Use agile software development methodologies to author user stories
  • Participate in design sessions
  • Work with agile development teams to deliver new features and enhancements
  • Demonstrate software changes, solicit feedback, and work with the development team to make improvements
  • Participate in software validation and facilitate user acceptance testing
  • Support existing products by triaging issues and coordinating solutions
  • Work with software vendors to validate and deliver their products and services
  • Function as a leader on the project team and liaise between business users, software developers and testers, validation analysts, solution architects, and third-party vendors
  • Represent the Business Analysis team to continuously improve IT processes

United States-North Carolina-Raleigh