Job Location: Aurora, IL Alternate Job Location : Kansas City, MO (full time remote employees considered)

Role Value Proposition:

Our Regional & Small Business Solutions team is responsible for strategy, sales, underwriting, account management and overall profitability. The Underwriter will provide group underwriting services for new business and renewals of dental, disability, life, and voluntary products for customers generally having 100-5,000 eligible employees.

The Underwriter is responsible to evaluate risk characteristics inherent in group insurance plans for prospects (new business) as well as renewals (existing business). This person will conduct a detailed analysis to establish profitable and competitive rates and plan characteristics given the unique circumstances and needs of each group customer.

Key Responsibilities:
  • Analyzes risk by running manual rate calculations and/or preparing complex experience-rated quotes; works with Sales team and other partners to ensure the final proposal will meet the needs of the group customer.
  • Underwrites new business quotes of complex requirements by analyzing plan design, demographics, and experience information to decide whether to accept risk and establish profitable and competitive premium levels. Demonstrates ability to work independently on quotes of complex nature.
  • Underwrites renewals by reviewing current plan's premium history, claims history, and company financial condition to determine appropriate renewal action.
  • Prices and offers plan changes, produces experience analysis, and responds to inquiries from the Sales team, broker, customer, and other partners.
  • Works proactively and collaboratively with internal and external partners to make sound decisions that will continue to build MetLife's book of group insurance business. Proactively provides market-differentiating solutions to increase likelihood of success on a given quote.

Essential Business Experience and Technical Skills:

  • Bachelor's degree.
  • Excellent communication skills (verbal, written, listening).
  • Excellent analytical skills and problem solving capabilities.
  • Ability to work under pressure and meet tight deadlines. Demonstrates ability to handle a high volume of workload.
  • Ability to adapt to change and learn new products as needed to assist with team workload.
  • Outstanding customer service skills. Ability to communicate details written and verbally to internal and external partners.
  • High level of organizational skill and the ability to prioritize and multi-task.
  • Team player: works well with other underwriters and business partners.
  • Strong knowledge of Microsoft products such as Excel and Word. Ability to develop spreadsheets using moderate to complex formula functionality to maximize efficiency.
  • Participation in projects to continually improve underwriting operations. Assist with preparation and delivery of training materials.

  • 3+ years of group underwriting experience.
  • Strong knowledge of underwriting policies and procedures, underwriting guidelines and philosophies.
  • College degree in M ath, Business, Finance, or the Financial Services industry.
  • Advanced degree is a plus.



Business Category

US Business - Group Benefits

Number of Openings


At MetLife, we're leading the global transformation of an industry we've long defined. United in purpose, diverse in perspective, we're dedicated to making a difference in the lives of our customers."


MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.

We are one of the largest institutional investors in the U.S. with $651 billion of total assets under management as of September 30, 2020. We are ranked #48 on the Fortune 500 list for 2020. In 2019, we were named to the Dow Jones Sustainability Index (DJSI) for the fourth year in a row. DJSI is a global index to track the leading sustainability-driven companies.

MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.

We want to make it simple for all interested and qualified candidates to apply for employment opportunities with MetLife. For further information about how to request a reasonable accommodation, please click on the Disability Accommodations link below.

MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.

Requisition #: 116101