Senior Manager, Medical Operations (Pipeline)

Job Description

The Senior Manager, Medical Operations Pipeline Partner is supporting the Global TA Pipeline Leads to execute on pipeline strategy and responsible for the centralized pull-through of Medical Operational Services to support the Pipeline Therapeutic Area including but not limited to Vendor and Contract Management (External/ Key Medical Expert Engagements and service providers), AOP facilitation/ budget tracking, orchestration of the Integrated Customer Plan (ICP), Advisory Board meeting operations, and Business Metrics and Reporting support. The role will also drive identification of insights as they relate to the Therapeutic Area needs and take charge of communicating these to the Operations Center. In addition, it collaborates with the Operations Center in designing and/ or optimizing Centralized Services to continuously meet the needs for operational support of the Therapeutic Areas in a compliant way. The incumbent will be responsible for ensuring customer service is second to none by providing operational support and alleviating the operational burden from Medical roles. All these key components are within Worldwide Medical Operations so we can work across the business in an aligned and coordinated way.

  • Lead and execute daily operations of the Therapeutic Area
  • Track Financials and own budget update and forecast as aligned with AD Pipeline Ops Partner
  • Lead development of key business processes (LRP, ICP, AOP, Medical Plan, data generation prioritization)
  • Orchestrate planning process at Global Therapeutic Area level and support liaison with the Affiliates, incl. MSL team (during plan development and execution)
  • Stand in to represent the Therapeutic Area and its objectives at various cross-functional committees
  • Support development of launch readiness plan (incl. Affiliates) and oversee tracking
  • Act as the go-to person for the Medical personnel in the Therapeutic Area to them help them navigate the service landscape and support access and ease-of-use
  • Participate or lead critical planning meetings within the Global Therapeutic Area to develop objectives and implement strategies and procedures (project management)
  • Be an ambassador for the adoption and use of the Centralized Services by the Therapeutic Area and the linking pin between Worldwide Medical Operations Center and the Therapeutic Area
  • Work closely with the BP network in identifying customer insights and channel these back effectively to the Center
  • Drive alignment around prioritized activities and pull through Centralized Services and resources to ensure implementation
  • Act as a point of contact for the cross-functional team
  • Establish best-practice methodologies and share these within the Therapeutic Medical Operations Partner network to leverage synergies in driving creative solutions
  • Support AD Pipeline Ops Partner Lead in continuous improvement of SEE Operations (standards, topic calendar, metrics/KPIs, effectiveness) in collaboration with Cross-functional Partners and wider medical organization


  • Requires a Bachelor's degree and 5years of experience in the pharmaceutical, biotechnology, life science or other GxP compliant industry
  • Experience in Medical and/ or Commercial, Market Access Program /Project management
  • Experience in launching a new product, ideally in Neuroscience
  • Experience in interfacing with and managing cross-functional teams
  • Experience in project management, incl. developing and/or evaluating feasibility for projects/technologies/assets while accounting for technical and business needs
  • Experience in working closely with an Affiliate (eg Regional level) preferred
  • Experience in finance preferred
  • Proven track record of successfully implementing a new process, procedure, initiative, etc. Strategy and long-range planning experience
  • Demonstrated use of data characterization and analysis for business process improvement

Additional Information

Biogen’s US Alzheimer’s Franchise is looking to recruit proven and ambitious sales achievers with at least five years of experience in pharma, specialty, hospital, med device/capital equipment, and/or biotech sales.
In this field-based, specialty sales representative position you will be called upon to sell our products with key stakeholders in the Alzheimer’s Disease community: including Neurologists and allied health professionals.