Salesforce Manager

Company Description

TECH
At Fannie Mae, futures are made. The inspiring work we do makes an affordable home a reality and a difference in the lives of Americans. Every day offers compelling opportunities to modernize the nation's housing finance system while being part of an inclusive team using new, emerging technologies. Here, you will help lead our industry forward, enhance your technical expertise, and make your career.

Job Description

As a valued leader on our team, you will manage the work of a team designing, producing, testing, or implementing software, technology, or processes, as well as create and maintain IT architecture, large scale data stores, and cloud-based systems.

THE IMPACT YOU WILL MAKE
The Salesforce Manager role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:
  • Determine the needs of diverse and complex customer groups requiring applied understanding of strategic issues of importance to the function/initiative.
  • Plan and direct the work of the team as they design and develop software solutions to meet needs.
  • Ensure teams use a process-driven approach in designing solutions.
  • Oversee the implementation of new software technology.
  • Oversee the effective and efficient maintenance of existing software.


Qualifications

THE EXPERIENCE YOU BRING TO THE TEAM

Minimum Required Experiences
  • 6 years


Desired Experiences
  • Bachelor degree or equivalent


Skills
  • Collective capabilities for leadership, including leading teams, giving feedback, facilitating meetings, and coaching and mentoring
  • Relationship Management including managing and engaging stakeholders, customers, and vendors, building relationship networks, contracting, etc.
  • Working with people with different functional expertise respectfully and cooperatively to work toward a common goal
  • Experience helping an organization to plan and manage change in effort to meet strategic objectives
  • Operational Excellence including improving and overseeing operations
  • Product Development including designing products, developing product roadmaps, translating design requirements, prototyping, etc.
  • Programming including coding, debugging, and using relevant programming languages
  • Skilled in presenting information and/or ideas to an audience in a way that is engaging and easy to understand
  • Skilled in cloud technologies and cloud computing
  • Adept at managing project plans, resources, and people to ensure successful project completion
  • Experience using software and computer systems' architectural principles to integrate enterprise computer applications.
  • Communication including communicating in writing or verbally, copywriting, planning and distributing communication, etc.
  • Influencing including negotiating, persuading others, facilitating meetings, and resolving conflict


Tools
  • Experience using Salesforce CRM
  • Salesforce Lighting
  • Salesforce Mobile
  • Experience using APIs for developing or programming software
  • Skilled in Java
  • Experience using BitBucket
  • Skilled in Oracle PL SQL
  • Skilled in AWS Developer tools such as CodeBuild, CodeDeploy, CodeStar, or CodePipeline
  • Experience using JIRA
  • Skilled in JSON
  • Skilled in HTML
  • Skilled in JavaScript


Additional Information

The future is what you make it to be. Discover compelling opportunities at Fanniemae.com/careers.

Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at careers_mailbox@fanniemae.com.

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