Data Analyst, Associate

At Blue Shield of California we are parents, leader, students, visionaries, heroes, and providers. Everyday we come together striving to fulfill our mission, to ensure all Californians have access to high-quality health care at a sustainably affordable price. For more than 80 years, Blue Shield of California has been dedicated to transforming health care by making it more accessible, cost-effective, and customer-centric. We are a not-for-profit, independent member of the Blue Cross Blue Shield Association with 6,800 employees, more than $20 billion in annual revenue and 4.3 million members. The company has contributed more than $500 million to Blue Shield of California Foundation since 2002 to have a positive impact on California communities. Blue Shield of California is headquartered in Oakland, California with 18 additional locations including Sacramento, Los Angeles, and San Diego. We’re excited to share Blue Shield of California has received awards and recognition for â€" LGBT diversity, quality improvement, most influential women in corporate America, Bay Area’s top companies in volunteering & giving, and one of the world’s most ethical companies. Here at Blue Shield of California, we’re striving to make a positive change across our industry and the communities we live in â€" Join us!


Job Summary

The associate business analyst will be responsible for developing reports and simple analyses for management review. This individual will support the needs of key groups and stakeholders within the Blue Shield of California organization, including report and dashboard design and completion of ongoing/regular and ad hoc report requests efficiently and within set deadlines. Additionally, this individual will work cross-functionally with various internal groups to understand business KPIs, objectives and challenges and translate those needs into reports, dashboards and analytic projects, under the guidance of the Director, Insights and Analytics or Sr. Data Analysts on the team.

  • Provides support for report development team for validation, testing, documentation and discrete tasks.
  • Builds analyses or presentations per specs provided by upper level Health Data Analyst, supervisor or manager.
  • Creates and distributes routine and ad hoc reports for various departments.
  • Assesses the validity, accuracy, completeness and reliability of data collected and reported.
  • Develops and conducts evaluations and studies within limited time frames and produces analyses that are easy for non-technical persons to understand.
  • Other duties as assigned.

Organizational Impact
  • Works to achieve operational targets within job area which has some impact on the overall achievement of results for the department.
  • Works on projects of limited complexity. Develops competence through explanation of facts, policies and practices related to job area.
  • Works independently under general supervision. May receive instructions from more senior level roles.

Innovation & Complexity
  • Responsible for making minor changes in systems and processes to solve problems.
  • Identifies, defines and addresses problems that are not immediately evident, but typically not complex. Problems are typically within the immediate job area. Problems are typically solved through drawing from prior experiences or standard procedures and basic analysis.

Communication & Influence
  • Communicates with contacts typically within the department on matters that involve obtaining or providing information requiring some explanation or interpretation to reach agreement.


Knowledge and Experience
  • Requires a BA/BS in science, social science, public health, MIS, computer science, health services research or business.
  • MS Office, esp. Excel and Access, Unix, SQL/PL-SQL, SAS, R, Python.
  • Must be able to use programs and scripts developed by others.
  • Requires broad theoretical job knowledge typically obtained through advanced education.
  • Typically, requires a college degree or equivalent experience and less than 2 years prior relevant experience.

Physical Requirements

Office Environment - roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day.
Please click here for further physical requirement detail.

External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.EEO Policy