Digital Product Operations Manager

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines. Our 109,000 colleagues serve people in more than 160 countries.

Digital Product Operations Manager - Alameda, CA

ABOUT ABBOTT

At Abbott, we believe people with diabetes should have the freedom to enjoy active lives. That's why we're focused on helping people with diabetes manage their health more effectively and comfortably, with life-changing products that provide accurate data to drive better-informed decisions. We're revolutionizing the way people monitor their glucose levels with our new sensing technology.

WHAT YOU'LL DO

We are recruiting for a Digital Product Operations Manager to join our team in the Alameda, CA or the Bend, OR location. In this role, you will be managing, developing, and implementing release activities and commercializing digital product launches of new and existing products. You will be working cross functionally with stakeholders to develop project plans, roadmaps, and manage any enhancements/backlogs.

Responsibilities:
  • Acts as subject matter expert and reviews operational workflows, identifying problems and develops improvements, modifications, and enhancements.
  • Maintain databases required for business operations.
  • Reviews systems and applications and recommends system edits/changes as needed.
  • Develops and evaluates tools and materials that enhance operating efficiency, accuracy and technical skill levels of unit staff.
  • Tracks and communicates workflow and system changes to appropriate resources.
  • Will assist with training and documentation needs.
  • Develops and generates reports for management review.
  • Notifies appropriate department mangers about issues and problems in operational workflow requiring immediate attention
  • Participates as a subject matter expert in the development of written guidelines and documents problems as needed.
  • Organize and establish all project related meetings (project updates, retrospectives, reviews, demos, etc)
  • Report on project success criteria results and metrics
  • Participate in establishing practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organization
  • Procure adequate resources to achieve project objectives in planned timeframes
  • Understand interdependencies between technology, operations, and business needs
  • Act as an internal quality control check for the project before, during and after product releases
  • Manage ongoing quality control and participate in quality issue resolution


EDUCATION AND EXPERIENCE YOU'LL BRING

Required :
  • Bachelor's degree
  • 7+ years of experience in a similar position within a regulated environment (i.e. government, healthcare, pharmaceutical, medical device, etc.), including experience as a Program Manager, Project Manager, and/or a corporate trainer
  • Demonstrated experience managing timelines and/or developing training programs
  • Worked in a problem-solving environment demonstrating teamwork, innovation, and excellence
  • Proficient in MS Office (Word, Excel, Outlook)
  • Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization.


Preferred :
  • Advanced level degree
  • Medical device experience
  • Previous experience working cross functionally within a large, matrixed organization


WHAT WE OFFER

At Abbott, you can have a good job that can grow into a great career. We offer:
  • Training and career development, with onboarding programs for new employees and tuition assistance
  • Financial security through competitive compensation, incentives and retirement plans
  • Health care and well-being programs including medical, dental, vision, wellness and occupational health programs
  • Paid time off
  • 401(k) retirement savings with a generous company match
  • The stability of a company with a record of strong financial performance and history of being actively involved in local communities


Learn more about our benefits that add real value to your life to help you live fully: www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that provides the growth and strength to build your future. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

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