Water Quality & Environmental Compliance Lead

Diversity of backgrounds, ideas, thoughts, and experiences is vital to our culture and the way we do business. Creating an environment where differences are embraced and where every person feels engaged and included makes us safer, stronger, and more successful.

With a history dating back to 1886, American Water is the largest and most geographically diverse U.S.publicly traded water and wastewater utility company. The company employs more than 7,000 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to 15 million people in 46 states. American Water provides safe, clean, affordable and reliable water services to our customers to help make sure we keep their lives flowing. For more information, visit amwater.comand follow American Water on Twitter, Facebookand LinkedIn.

Primary Role

Leads multiple operations or programs to continually meet all applicable environmental regulations.. Provides technical leadership on water quality, treatment, permitting, and regulatory compliance issues across Illinois. Implements Company policy on water quality and related environmental matters.

Key Accountabilities

  • Oversees plant and laboratory procedures for testing and sampling to ensure Company and regulatory requirements are met.
  • Gives technical guidance to operations in dealing with water quality related issues.
  • Recommends treatment and procedures for maintaining approved Water Quality.
  • Ensure wastewater treatment and disposal activity is in accordance with regulatory permit conditions.
  • Ensure compliance with applicable environmental regulatory permits. Assists local, State, and Federal regulatory agencies during inspections. Responds (on-call) to Water Quality and environmental compliance problems, taking appropriate corrective action including documentation to advise management.
  • Supports Water Quality across several divisions in Illinois to ensure that policies, programs, standards of performance, and approved objectives related to water quality and environmental compliance are adhered to (40%)
  • Ensures that customer complaints or inquiries are properly addressed to attempt to resolve any issues. (5%)
  • Assures that policies, programs, standards of performance and approved objectives related to water quality and environmental compliance are adhered to. (20%)
  • Works with Operations staff for the procurement of treatment chemicals and receipt of chemical supplies to assure adequate supply along with monitoring equipment, chemical feeds, etc. to ensure standards are maintained.(5%)
  • Supervises the training of plant operating staff and other water quality personnel in chemical handling practices and environmental initiatives. (15%)
  • Supports water quality activities related to the Environmental Management Program to ensure compliance with applicable regulations are continually met. (10%)
  • Plan, prepare and control the portion of the financial plan related to area of responsibility. (5%)
  • Conduct special projects and prepare reports. (25%)


  • Advanced knowledge of water and/or wastewater treatment practice is required.
  • Must have advanced knowledge of water quality and environmental regulations affecting the business.
  • Must have strong familiarity with various water treatment technologies and instrumentation used in the business.
  • Ability of analyze complex situations and propose viable solutions.
  • Regulatory knowledge of properlab analytical testing methods.
  • Must understand principles of water and wastewater treatment and be able to troubleshoot systems


  • Bachelor or equivalent.
  • Minimum four (4) years experience in water, wastewater, and/or laboratory operations.

Work Environment

  • Laboratory and Water/Waste Water Treatment Plant Environment


Champions safety


Cultivates innovation

Customer obsessed

Drives Results

Nimble learning

Travel Requirements

Minimum travel of 25%

Join American Water... We Keep Life Flowing

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because he or she is an individual with a disability, protected veteran or other status protected by federal, state, and local laws.