Maintenance and Relief Operator

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With a history dating back to 1886, American Water is the largest and most geographically diverse U.S.publicly traded water and wastewater utility company.The company employs more than 7,000 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to 15 million people in 46 states. American Water provides safe, clean, affordable and reliable water services to our customers to help make sure we keep their lives flowing. For more information, visit amwater.comand follow American Water on Twitter, Facebookand LinkedIn.

Are you looking for a hands-on role that will allow you to test your mechanical skills? Do you have a knack for troubleshooting and solving problems? Pennsylvania American Water needs you! Show us what you can do as a Maintenance and Relief Operator! Our plant inNorristown, PA is looking for an Operator to maintain all the equipment at the facility and cover plant operations, as needed. In this role, you will get to help run our water system, collect samples, maintain compliance data, and perform preventative maintenance on a variety of equipment. Get first-hand experience working with an essential resource, while being able to showcase your mechancial abilities!

Primary Role

As a Maintenance and Relief Operator, you will performand/or assistwith repairs to and maintenance of equipment and facilities such as, but not limited to: centrifugal and positive displacement machinery, transducers, recorders, data collection devices, diesel engines, generators, chemical feed equipment, analytical measuring devices, electrical distribution equipment, piping systems, process control equipment, telemetry equipment, etc.

You will perform preventative maintenance on equipment and respond to assigned work orders. You will work on chemical feeds, valves, process piping, pumps and motors at the plant. You will also make treatment changes and collect samples from the distribution system.

Key Accountabilities

  • Performs calibration and routine maintenance of control systems including troubleshooting and diagnostics of related software and hardware.
  • Maintains the appearance of facilities and grounds in accord with company standards.
  • Prioritizes and coordinates tasks and/or activities required for the efficient, safe, and reliable operation of treatment and pumping facilities and related appurtenances.
  • Receives and distributes chemicals in accord with established company, state, and/or federal safety standards and/or practices.
  • May be assigned to perform any responsibility that lies within the capabilities of the employee based on experience, knowledge, qualifications, and training.


  • Working knowledge of hydraulic, electrical, computer theories, applications, and hardware configurations.
  • Thorough understanding of the distribution system network including, but not limited to, gradients, capacities, interconnections, mapping, service territory and facility locations to ensure the safe, reliable, and efficient operation and maintenance of water treatment facilities and related appurtenances.
  • Working knowledge of company policies, procedures, and safety practices, as well as state and federal regulations applicable to area of responsibility including, but not limited to OSHA


  • Must have at least four (4)years of experience as a maintenance mechanic or demonstrated experience equivalent to a maintenance mechanic II.
  • High School graduate or equivalent.


  • Required to pass an initial and annual OSHA medical examination


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American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because he or she is an individual with a disability, protected veteran or other status protected by federal, state, and local laws.