Data Analyst - Health, Senior

At Blue Shield of California we are parents, leader, students, visionaries, heroes, and providers. Everyday we come together striving to fulfill our mission, to ensure all Californians have access to high-quality health care at a sustainably affordable price. For more than 80 years, Blue Shield of California has been dedicated to transforming health care by making it more accessible, cost-effective, and customer-centric. We are a not-for-profit, independent member of the Blue Cross Blue Shield Association with 6,800 employees, more than $20 billion in annual revenue and 4.3 million members. The company has contributed more than $500 million to Blue Shield of California Foundation since 2002 to have a positive impact on California communities. Blue Shield of California is headquartered in Oakland, California with 18 additional locations including Sacramento, Los Angeles, and San Diego. We're excited to share Blue Shield of California has received awards and recognition for - LGBT diversity, quality improvement, most influential women in corporate America, Bay Area's top companies in volunteering & giving, and one of the world's most ethical companies. Here at Blue Shield of California, we're striving to make a positive change across our industry and the communities we live in - Join us!

Description

Job Summary

Blue Shield of California is looking for a Senior Health Data Analyst to join our Product Department's Data Insights & Reporting team. Based in Rancho Cordova and under general supervision of the Senior Analytics Manager, the Senior Health Data Analyst will use their critical thinking, problem solving, and technical skills to design, develop, and deliver the insights and analytics necessary to drive informed decision-making. The Senior Health Data Analyst will independently intake, synthesize, and analyze significant amounts of data to produce business relevant insights, presenting findings succinctly and articulately to stakeholders.

Responsibilities
  • Provide insights support, through the analysis and interpretation of data, to a myriad of strategic initiatives and business operations.
  • Design and develop performance dashboards, utilizing data from multiple sources, for consumption by various levels of management.
  • Translate findings from data into consumable, actionable insights via summaries, visualizations, and recommendations.
  • Drive requirements discovery efforts with stakeholders and key business partners to identify and frame business challenges, insight needs, output needs, and project success criteria.
  • Fulfill analytical requests of varying complexity timely and accurately, under minimal supervision.
  • Collaborate with other technical and service platform support teams to identify, analyze, and recommend improvements to current enterprise data resources.
  • Critically review and revise reports and reporting sources to accommodate updates and enhancements.
  • Provide technical guidance and support to the Markets Research team in designing and conducting data collection initiatives.
  • Continuously expands technical skills and business acumen to adequately field increasingly complex projects.
  • Directly contributes to making Blue Shield of California a great place to work through positive collaboration with cross-functional teams.




Qualifications

Knowledge and Experience
  • Typically, requires a college degree, in Mathematics, Finance, Computer Science, Statistics, Information Technology or similar field and 5 years of prior relevant experience.
  • Four (4) years' experience working with SQL/SAS, manipulating, and analyzing data to independently form business insights.
  • Three (3) years' experience with data analytics and insights within the Healthcare industry required.
  • Exceptional analytical and problem-solving abilities.
  • Strong ability to translate business needs into actionable analytics, manipulate mass data, and translate analytics results into valuable business insights.
  • Demonstrated experience working autonomously with business reporting, product analytics, data mining, and developing key performance metrics in complex environments.
  • Strong investigative skills, including root-cause analyses, technical troubleshooting, database research, infrastructural gap analyses, and such.
  • Strong interpersonal skills with ability to work in a team environment and communicate effectively with audiences of varying technical knowledge.
  • Experience working with Tableau reporting tools (Desktop, Server, Prep) including experience standing-up Tableau Server environments. Tableau certification highly desirable.




Physical Requirements

Office Environment - roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day.
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External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.EEO Policy