Technical Program Manager - Facebook Shopping

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.


Facebook Shops is a company-level priority to empower businesses to tell their brand story and reach buyers across our family of apps. "Connected Commerce" is the team that sits within the Facebook App Commerce org and is accountable for B2C ecommerce on Facebook. This includes our investments in FB shops (single-brand storefronts), FB Shop Tab (a new multi-brand shopping destination, separate from Marketplace) and Shoppable Content distributed across Facebook. We're looking for a strong TPM for the Connected Commerce team, where our mission is to drive value and success for both buyers and sellers on the Facebook app. We want to help buyers discover, consider and buy products based on their personal preferences and recommendations from friends, family, and the community, while also helping sellers create a performant and brand-authentic selling experience with low effort.The TPM needs to be a great collaborator, working across organizations to build the best experiences possible for buyers and sellers on Facebook. We have many critical programs running to ensure we're both optimizing our experiences as much as possible, while also laddering up to the greater vision for commerce across all of Facebook.

Required Skills

  • Manage cross-functional programs by working with product development teams, business teams, as well as external partners around the world.
  • Tackle complex problems with a strategic mindset and create programs for solving those problems.
  • Maintain the team's focus on strategy and goal-oriented results.
  • Develop and manage end-to-end project plans and ensure on-time delivery.
  • Communicate status and big picture to the project team and management.
  • Proactively identify upcoming risks, issues, and bottlenecks and resolve cross-team issues.
  • Provide hands-on program management during analysis, design, development, testing, implementation, and post-implementation phases.
  • Balance the business needs with technical constraints by building deep subject matter expertise for your area.
  • Proactively identify inefficiencies that are holding the team back, and drive better, more efficient workflows.
  • Drive internal process improvements, remove gaps across multiple teams and ensure teams are working on high-impact projects that align with the company mission and goals.
  • Assess business impact, prioritize initiatives, and quickly react to a fast-paced, dynamic environment.

Minimum Qualification

  • B.S. in Computer Science or a related technical discipline, or equivalent experience.
  • 7+ years of software engineering, systems engineering, hardware engineering, or technical product/program management experience.
  • Experience delivering tech programs or products from inception to delivery.
  • Knowledge of user needs, gathering requirements, and defining scope.
  • Experience operating autonomously across multiple teams, demonstrated critical thinking, and thought leadership.
  • Communication experience and experience working with technical management teams to develop systems, solutions, and products.
  • Organizational, coordination and multi-tasking experience.
  • Analytical and problem-solving experience with large-scale systems.
  • Experience establishing work relationships across multi-disciplinary teams and multiple partners in different time zones.

Preferred Qualification

  • Experience with Ecommerce and B2C use cases.


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