Business Dev Mgr, Dealer


The Business Development Manager Dealer supports the Dealer network and is focused on developing, managing and growing Services Revenue within the Dealer Channel. This position provides oversight and management of the end-2-end support for Dealers throughout the value chain. This position develops strategic relationships with Dealer Principles and Senior Management aligning Champs.

  • Provide leadership driving the Ricoh engagement process in the software and services sales solution design engagement for the dealer team/ChamPS
  • Adheres to the Ricoh Sales, Design, and Implementation guidelines
  • Acts as the National subject matter expert in Ricoh's ChamPS portfolio to the dealer team
  • Developing a growth strategy focused both on financial gain and dealer satisfaction
  • Creates business strategies to facilitate Services growth within the Dealer Channel
  • Present to and consult with Dealer Principles, mid and senior level management on business trends with a view to developing / growing Services Revenue thru the Dealer channel via the Champs Program.
  • Attend dealer functions, such as association events and conferences, and provide feedback and information on market and creative trends.
  • Work effectively with Dealer Principles and Senior Managers to develop long term strategic relationships.
  • Work with the Ricoh Dealer sales team, marketing staff, and other managers to achieve established Services revenue goals and implement business development initiatives that maximize and grow.
  • Identify opportunities for Dealer focused campaigns, services that will lead to an increase in Services Revenue.
  • Using knowledge of the market and competitors, identify and develop the Champs Program unique selling propositions and differentiators.
  • Manage Services Design team support and alignment to ChamPS requests
  • Design and participate in solution strategy to support the Dealer team as appropriate
  • Oversee the request and assignment activities across pre sales in support of ChamPS
  • Function as management sponsor in ChamPS Area Professional Services opportunities
  • Responsibility for pre sales support of ChamPS for revenues and profitability aligned to the dealer team
  • Drives education and awareness with the Dealer team to ensure they are competent and leading the effort with the dealers.
  • Participate in the launch of solutions and technology offerings for ChamPS
  • Provide sales assistance where necessary to Dealer personnel
  • Aligns the ChamPS/dealer activities with the engagement model process and tools to support requests and assignments as close to the direct activities as possible
  • Work with Strategic Marketing to provide presentations and trainings as feedback on the offerings and collateral from the ChamPS dealers
  • Work with the management staff on implementing new policies and procedures to support ChamPS
  • Performs other duties as assigned.


QUALIFICATIONS (Education, Experience, and Certifications)
  • Requires 4-8 years experience in the areas of software sales, solutioning, implementation, or support services.
  • Requires 1-2 years experience as a Sales rep; quota measurement
  • Requires completion of a four-year degree and/or knowledge typically gained through attainment of a 4-year degree.

Ricoh is an EEO/Affirmative Action Employer -- Minorities/Women/Protected Veterans/Disabled.

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