Outreach Coordinator HEDIS (Fully remote in VA)

Job Description
Facilitates provider and member outreach to ensure member receipt of important clinical services to improvement member health outcomes.
Provides support for Healthcare Effectiveness Data and Information Set (HEDIS) quality initiatives and regulatory/contractual requirements including outreach to members who are noncompliant in the designated outreach services.
Supports effective medical record capture for HEDIS medical record review and abstraction of supplemental data.

Required Qualifications
- Ability to use standard corporate software packages and
corporate applications.
- Strong communication skills and experience speaking with
medical providers and members.
- Ability to work independently.
- Minimum 3 years' recent and related health care marketing,
outreach and/or health education experience.

Preferred Qualifications
- Recent and related experience working with HEDIS criteria.
- Experience working in call center environment.
- Bachelor's degree or equivalent experience.

High School Diploma or equivalent experience.

Business Overview
At Aetna, a CVS Health company, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.

We are committed to maintaining a diverse and inclusive workplace. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, gender, gender identity, age, disability or protected veteran status. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.