Administrative Medical Assistant WellMed Jacksonville FL

Careers at UnitedHealth Group

We're creating opportunities in every corner of the health care marketplace to improve lives while we're building careers. At UnitedHealth Group, we support you with the latest tools, advanced training and the combined strength of high caliber co-workers who share your passion, your energy and your commitment to quality. Join us and start doing your life's best work. SM

Clinical

Compassion. It's the starting point for health care providers like you and it's what drives us every day as we put our exceptional skills together with a real feeling of caring for others. This is a place where your impact goes beyond providing care one patient at a time. Because here, every day, you're also providing leadership and contributing in ways that can affect millions for years to come. Ready for a new path? Learn more, and start doing your life's best work. SM

Our teams are helping people from around the world. We can bring out your best as you put your listening, analytical and problem solving skills to work in a setting that is geared to helping improve lives and enhance health care for millions. Here, you'll discover a wealth of pathways for professional growth within Customer Service, Billing, Claims, Enrollment & Eligibility and across our global economy. Join us and find out why this is the place to do your life's best work. SM

Do you have compassion and a passion to help others? Transforming healthcare and millions of lives as a result starts with the values you embrace and the passion you bring to achieve your life's best work.(sm)

Offering $1000 Sign-On Bonus For External Applicants!

This position is not patient facing role. You will be based on our Administrative office located at: 8380 Baymeadows W Jacksonville, FL

Monday-Friday: 8am-5pm

Primary Responsibilities:
  • Provide telephonic patient outreach and patient experience calls
  • Maintain established quality control standards
  • Assisting Providers with clinical duties as needed in the field
  • Records patient care documentation in the medical record accurately and in a timely manner
  • Coordinates patient care as directed by physicians, company standards and policies
  • Respects patient confidentiality at all times and treats patients with courtesy and respect
  • Telephone screening limited to intake and gathering of information without requiring the exercise of judgment based on clinical knowledge
  • Supports and follows Standard Delegation of Orders (SDO)
  • Collaborate and work closely with LPN in supporting Palliative Care team

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

**PLEASE NOTE** The sign on bonus is only available to external candidates. Candidates who are currently working for a UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time, or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.

Required Qualifications:
  • High school diploma or GED
  • Current, nationally recognized Medical Assistant certification or registration or the ability to obtain the designation within 180 days of employment
  • Current CPR and/or BLS certification or the ability to attain the certification within 30 days of employment
  • Knowledge of medical terminology
  • This position requires Tuberculosis screening as well as proof of immunity to Measles, Mumps, Rubella, Varicella, Tetanus, Diphtheria, and Pertussis through lab confirmation of immunity, documented evidence of vaccination, or a doctor's diagnosis of disease
  • You will be provisioned with appropriate Personal Protective Equipment (PPE) and are required to perform this role with patients and members on site, as this is an essential function of this role
  • Employees are required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener prior to entering the work site each day, in order to keep our work sites safe. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained

Preferred Qualifications:
  • 1+ year of experience as a Medical Assistant or related experience in a medical office setting
  • Bilingual (English/Spanish) language proficiency
  • ICD-9/10 and CPT coding experience
  • Microsoft experience, including strong excel skills


Careers with WellMed. Our focus is simple. We're innovators in preventative health care, striving to change the face of health care for seniors. We're impacting 550,000+ lives, primarily Medicare eligible seniors in Texas and Florida, through primary and multi-specialty clinics, and contracted medical management services. We've joined Optum, part of the UnitedHealth Group family of companies, and our mission is to help the sick become well and to help patients understand and control their health in a lifelong effort at wellness. Our providers and staff are selected for their dedication and focus on preventative, proactive care. For you, that means one incredible team and a singular opportunity to do your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Medical Assistant, CMA, Administrative MA, Medical assistant, CMA, telephonic, administrative, field, medical office, managed care, Medicare, clinical, Jacksonville, Orange Park, Jacksonville Beach, FL, Florida

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