Associate Director, Learning Partner, US Commercial - MS

Job Description

About this Role:

The Learning Partner (LP) Commercial applies their learning expertise and business knowledge to develop and deploy a learning strategy which drives performance and measurable business outcomes of field commercial teams. The LP builds and sustains relationships with key stakeholders, serving as a true partner to the business; conducts performance analyses and root cause analyses, communicates insights, and selects appropriate solutions (learning or otherwise) to achieve performance goals. The LP evaluates results against organizational goals, adapting and refining learning plans, as needed.

What You'll Do:
  • The LP for Multiple Sclerosis (MS) will be responsible for developing the short and long-term learning strategy, tactical plan, and resource model to effectively support the onboarding, knowledge/ skill development, deployment and ongoing training of the projected field force teams. The role supports the learning for a multi-product Franchise of four actively promoted MS treatment options in a highly competitive market landscape.
  • Cultivate deep business knowledge and partnerships to inform the development of the learning strategy in support of near and long team needs of MS field teams.
  • Design, develop, and implement cohesive, scalable and sustained learning programs which increase the skills, knowledge and performance of field commercial teams. This includes all new hire training, ongoing and advanced training, product launches, national, divisional, and regional meetings, distance learning programs, instructor-led programs, and other identified training opportunities and methodologies.
  • Partner with Global Learning and OE functions to ensure effective manager training, leadership and other development strategies and timelines
  • Ensures ongoing training and development meets current field needs and is delivered effectively using adult learning principles, instructional design principles, and by conducting needs analysis to create critical programs. Drives professional skills development of Commercial team members which are aligned to their competencies
  • Work closely with other sales training team members and field trainers to achieve departmental goals and objectives.
  • Assess learning needs and devise flexible, scalable solutions to create demonstrable business impact. Measure and report results and adapt as necessary
  • Partner with subject matter experts and resources, both internally and externally, to implement and deploy learning solutions
  • Manages a team of 3 Senior Training Managers
  • Provide administrative oversight, manage budgets and timelines and ensure adherence to all relevant policies and SOPs


  • 3- 5 years training experience in industry; Adult learning experience preferred
  • 3 – 5 years selling / commercial experience in industry with demonstrated success
  • Strong executive presence and presentation skills to interact appropriately with all levels of the organization.
  • Proven experience fostering team work and collaboration, promotes team work within and across groups.
  • Demonstrated ability to influence others and accomplish goals within a matrixed environment.
  • Understands and implements change strategy; helps leadership navigate change and achieve sustainable performance.
  • Results oriented with excellent decision making skills.
  • Ability to build short and long term learning strategies that align to business imperatives
  • Bachelor’s degree required

Additional Information

Biogen’s US Alzheimer’s Franchise is looking to recruit proven and ambitious sales achievers with at least five years of experience in pharma, specialty, hospital, med device/capital equipment, and/or biotech sales.
In this field-based, specialty sales representative position you will be called upon to sell our products with key stakeholders in the Alzheimer’s Disease community: including Neurologists and allied health professionals.