Configuration Manager

Description

Job Description:

Leidos is seeking a Configuration Manager; position is contingent upon award of the IRS-AMS contract. Award expected November 2021.

The Configuration Manager will provide change, release and configuration support at the ITIL program office level and support the ITIL functions of Change Management, Release Management, Build Management and Configuration management, as they are executed throughout the ITOPS. These ITIL management disciplines ensure that all components of product releases and infrastructure changes are organized and deployed in a controlled manner enabling a repeatable process. The Configuration Manager shall review, analyze and standardize release and deployment processes and audit those processes as well. The Contractor shall support the design and implementation of formal procedures, including checks and balances throughout the process. The Configuration Manager shall identify and mitigate risk to ensure the integrity and recoverability of the production environment and ensure the currency, accuracy, and completeness of the CMDB for all business and technical data elements for IT Operations applications.

Primary Responsibilities

The Configuration Manager will support our efforts in aligning Change, Release and Configuration Management through the enterprise and they will assist with this increased workload. They will support the Configuration Management team with establishing organizational timelines, policy and procedures to meet organizational goals. They will assist with leading SharePoint Project Management, Timelines and documentation efforts.
  • Requires ability to communicate with program leadership (internally or client) regarding matters of significant importance to the organization/project.
  • Works with VA stakeholders and team members to demonstrate acceptability of urgent practices and agree/accept new concepts, practices and approaches.
  • Manage and maintain the Configuration Management Database (CMDB)-enterprise level; as a means to implement continuous process improvement efforts-analyze/modify the current enterprise change framework and provide status reporting prior to and/or after remediation actions/fixes have been engineered and executed; validate deployment plans have been provided and are in compliance with existing performance limitations.
  • Provide customers and government lead with accurate, timely information on infrastructure system/service configuration items.
  • Document and track modifications using the established CMDB-such as ServiceNow, or other VA-approved ITSM system(s).
  • Identification of configuration items, implementing change control, configuration status accounting, and configuration audits.
  • Working on teams to create and maintain software, hardware, and documentation configuration baselines (development, test, production, etc.).
  • Developing and updating CM plans, policies, and procedures tailored to scope of the developmental or operational system.
  • Serves as a subject matter expert for ITIL SACM.
  • Knowledge of Configuration Management tools including Jira, Confluence, Bitbucket, Jenkins or equivalent


Basic Qualifications:
  • Ability to Obtain an IRS Minimum Background Investigation (MBI) Clearance
    • Must be US Citizen or Perm Resident
  • Bachelor's Degree and 5 years' experience. May substitute degree for 13 years of relevant experience
  • Relevant industry certification


Qualities :
  • Advanced problem-solving skills
  • Self-motivated and focused on delivering outcomes
  • Resilient with the ability to find innovative ways around road blocks
  • Enthusiasm and curiosity to explore and pick up new technologies and concepts
  • Can work in an iterative way starting with ambiguity and loosely structured requirements


External Referral Bonus:

Ineligible

External Referral Bonus $:

0

Potential for Telework:

Yes, 10%

Clearance Level Required:

None

Travel:

No

Scheduled Weekly Hours:

40

Shift:

Day

Requisition Category:

Professional

Job Family:

Configuration Management

Pay Range: