Product Quality Engineer, Carrier

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Seeking a Product Quality Lead who will be responsible for owning and managing the overall quality management systems for our carrier partners. The Product Quality Lead will play a critical role in achieving carrier quality certification for FRL devices by partnering closely with internal and external teams. You will be responsible for leading and managing all aspects of the carrier quality relationship from New Product Introduction to Sustaining, covering the entire product lifecycle. The ideal candidate will have a strong analytical background to leverage carrier data to identify population based quality risks in both the factory and field. In addition, the candidate should be highly detail orientated with excellent communication and relationship management skills. International Travel will be required.

Required Skills

  • Own and manage the overall quality management systems with our carrier partners
  • Understand, analyze, and negotiate carrier quality requirements and develop a carrier quality plan
  • Influence internal teams to drive quality requirements to meet carrier standards
  • Define and drive quality levels of our products from initial prototyping through to mass production and release to our customers
  • Assess project risks and proactively drive mitigation plans
  • Provide clear feedback to our carrier partners on risks and mitigation
  • Maintain strong working relationship with carrier partners
  • Partner with Engineering to define product acceptance plans based on PRD and release Product Quality Plans (PQP) to the factory
  • Provide Quality team's risk assessment and advocate for the customer in project cross functional team core meetings
  • Defining and owning Quality KPIs and metrics
  • Drive communication and actions on quality by conducting periodic quality reviews and by aligning and engaging with cross-functional teams
  • Ability and willingness to travel up to 25% to global locations

Minimum Qualification

  • BS degree in Mechanical, manufacturing engineering or equivalent
  • 8+ years of experience in Quality management in the consumer electronics space
  • Communication, problem solving, and collaboration skills

Preferred Qualification

  • Masters in Mechanical, manufacturing engineering or equivalent
  • Experience with carrier or FDA compliance
  • Project management experience and proven track record of creative problem solving in a development environment
  • External partner relationship management experience
  • Data mining, data visualization experience to make strategic business decisions Certified Quality Engineer, Lean/Six Sigma black belt
  • Knowledge of reliability methods, quality and statistics tools and methodology, design of experiments, statistical process control methods and theory
  • Finance/business background (understand cost drivers and experience deriving costs associated with managing quality)
  • Experience managing functional engineering teams


Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at