Principal Designer

Position Summary...

What you'll do...

At Sam’s Club, we’re committed to being the membership you love the most. The Sam's Club Experience Design team crafts compelling experiences wherever we meet our members and associates—from our clubs, to their businesses, and to their homes. We creatively deliver impact for the web, apps, in-club experiences and associate-facing tools.

As a Principal, we need your expertise to make an impact in highly strategic and important initiatives within the Experience Design team. Specifically, your assignment is to help the team to deeply empathize with the customer, liaise across partners in Business, Product, and Engineering and dedicate their collective creativity and execution to delivering experiences that bring delight to our customers, meeting them where they are. Ultimately, your passion to serve and a growth mindset will make you a valuable member of this cross-functional team, owning and crafting effective designs from top to bottom.

What you’ll do at Sam’s Club
  • Lead in the creation of business, consumer, and associate product experiences.
  • Think holistically and systematically – about the people using our products, a cohesive design system, and end to end experiences
  • Solve complex problems and work with others with the same passion, to collaborate and merge solutions into a larger structure and create a cohesive design ecosystem.
  • Switch gears from deep design thinking to rapid-fire execution


Why you’re a great fit
  • You’re probably stronger on one side than the other, but you have a solid blend of interaction and visual design skills and an eye for pixel-perfect detail
  • You can craft experiences for any channel or platform, with a passion for building in the ecommerce space
  • When you look at Samsclub.com, you see multiple easy ways make the experience more beautiful and delightful for our customer and you're excited to tell us about them.
  • You have a constant drive to stay up-to-date with the latest industry news and developments
  • You express your design point of view and openly advocate for another team member’s design
  • You’re a creative problem solver who leans into collaboration to create delightful experiences
  • You thrive on collaboration – be it with other designers, business partners, product owners or engineering
  • You have an impressive product design portfolio that demonstrates how you design to solve for both business requirements and customer needs


Skills you’ll have
  • You’re a systems thinker with the ability to communicate concepts to audiences of all levels of understanding.
  • Track record of deploying user interface standards and conventions, functional communication flows and dynamic, engaging interfaces
  • Mastery of design theory and concepts to create effective visual communication with hierarchy and balance (typography, color, space, contrast)
  • The ability to create design templates and patterns that mesh with the broader design system
  • Ability to produce great work in short timeframes, multi-task across different projects and platforms and adapt to the ever-changing priorities of the eCommerce business.
  • Excellent presentation, communication, and negotiation skills at the executive level.
  • Experience with business requirement gathering, site assessment, competitive analysis, and secondary research.
  • Inclusive design philosophy with a strong editorial sense. You gather feedback judiciously but know when to adjust and when to follow your initial vision.


Bonus points for
  • Complimentary skills in your Product Designer arsenal: prototyping (with Flinto, Framer, Marvel, Principle or similar), user research, motion design, illustration
  • Experience designing compelling experiences for large, customer-facing properties
  • Extensive experience in designing enterprise applications for multiple job roles with large impact for its business and users
  • A system-design focus connecting digital apps and devices
  • Designing for apps and wearable with consideration for small screen, touch and voice/conversational interactions.
  • Understanding of designing applications with Machine Learning for recommendations, forecasting, and predictions.
  • Experience leading a team of team of talented product designers through a combination of applying strategic framework for creative problem solving in tandem with product and engineering leads and inspiring designers through exceptional design craft and hands-on skills.


The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

Perks and Benefits

Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

Equal Opportunity Employer

Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor Degree and 6 years design experience OR Masters Degree and 5 years design experience OR 8 years design experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Designing front-end user experience solutions for consumer software development using modern web technologies such as responsive design and iOS and Android design best practices., Designing front-end user experience solutions for service-oriented (SOA) architectures, Developing user experience solutions with agile methodology, eCommerce, Software Design

Masters: Architecture, Masters: Artificial Intelligence, Masters: Business, Masters: Cognitive Science, Masters: Computer Science

Primary Location...

950 ELM AVE, SAN BRUNO, CA 94066-3047, United States of America

San Bruno, CA, United States

8261_R-635755