Sales Operation Specialists

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines. Our 109,000 colleagues serve people in more than 160 countries.

A healthy heart is essential to good health. That's why we're committed to advancing treatments for people with cardiovascular disease. As a global leader in Cardiac Rhythm Technologies, our breakthrough medical technologies help restore people's health so they can get back to living their best lives, faster. We focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias, or irregular heartbeats.

Our location in Austin, TX, currently has an opportunity for a Sales Operations Specialist. The Sales Operations Specialist provides support of the US CRM Commercial Sales Organization by managing various initiatives, reporting, and analytics as related to the Sales Operations team. This role is also responsible for training and supporting the success of the implementation & issue resolution of the Salesforce platform in the general areas of invoicing management and field inventory management.


• Manage the responsibilities of the Sales Operations role as related to, but not limited to, the following:

• Develop and maintain understanding of Sales Operations processes, other key functional area processes, as well as various IT systems used in support of the sales force.

• Sales reporting and analytics by product, customer, and geography.

• Understanding & training ability to utilizing SAP & Salesforce technology.

• Develops strong, positive working relationships with Sales Operations team members, Customer Service team members, Quality team members, Field Sales Representatives and Managers, and other personnel this position will interact with on a daily basis.

• Collaborate with key stakeholders to develop project requirements, scope, and execute on project delivery.

• Lead cross-functional groups in developing and implementing continuous improvement opportunities to increase operational discipline and control costs including OCOGS (Other Cost of Goods Sold) reduction through business process improvement, automation, and policy change.

• Remains current on developments in field(s) of expertise, regulatory requirements, as well as industry trends. Remains abreast of technical advancements.

• Travel for meetings and trainings, as needed.•

• Support various efforts to define, analyze, and recommend solutions to address sales issues based on an understanding of our current business processes and future business needs.

• Ability to support multiple remote customers.


  • Associates Degree
  • 1 year minimum experience
  • Requires Microsoft Excel, Access, PowerPoint, and Word application expertise.
  • Excellent written business communication and verbal presentation skills are essential.

  • Minimum of 3 years in sales reporting and analysis in Consumer Sales or similar field
  • Strong knowledge of spreadsheet, database, and word processing programs.
  • Demonstrated project management skills a plus.
  • Candidate must possess a strong customer service orientation.
  • Must be able to work independently and work effectively in a team environment, requiring strong communication and collaboration skills.


At Abbott, you can have a good job that can grow into a great career. We offer:
  • Training and career development, with onboarding programs for new employees and tuition assistance
  • Financial security through competitive compensation, incentives and retirement plans
  • Health care and well-being programs including medical, dental, vision, wellness and occupational health programs
  • Paid time off
  • 401(k) retirement savings with a generous company match
  • The stability of a company with a record of strong financial performance and history of being actively involved in local communities

Learn more about our benefits that add real value to your life to help you live fully:

Follow your career aspirations to Abbott for diverse opportunities with a company that provides the growth and strength to build your future. Abbott is an Equal Opportunity Employer, committed to employee diversity.

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