Sr. Manager, Performance Analytics

Job Summary
The Strategy and Performance Analytics group provides business critical insights, ensures cross-functional alignment of goals and execution, and helps drive the performance of the growth, marketing, and sales organization. The group focuses on aligning the highest-level company priorities with a strong pulse on day-to-day trends and operations. The team is looking for someone who can leverage Comcast's abundant data assets to perform in-depth analysis, solve complex problems and become a trusted partner of our marketing partners, the broader XGIE teams, and divisional stakeholders. Responsibilities include performance reporting, opportunity sizing, short-term forecasting, and scenario planning for various strategic initiatives with a primary focus on movers. This will entail developing and maintaining standard reports as well as performing ad-hoc analyses. Leveraging this reporting tied to Comcast's strategic goals will ensure alignment and pinpoint areas of opportunity and risk. Role typically manages one or more groups of professional employees.
Job Description

Core Responsibilities
  • Strong quantitative, analytical, and problem-solving skills.
  • Attention to detail coupled with the ability to aggressively manage deadlines and goals.
  • Ability to handle ambiguity, juggle many tasks at once and quickly shift from one situation or task to another.
  • Expert in SQL with proven track record working in large datasets; experience in other programming languages (Python, R) a plus.
  • Experience with business intelligence tools including Teradata, Hive, Tableau, and PrestoSQL.
  • Ability to synthesize actionable insights by joining large data sets and applying appropriate analytical techniques.
  • Communicates findings clearly and concisely through narrative-driven presentations and effective data visualizations.
  • Outstanding leadership and organizational skills with proven problem-solving and collaboration abilities.
  • Develops new ideas and communicates potential uses for analytics across the business.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Other duties and responsibilities as assigned.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
  • Other duties and responsibilities as assigned.


Employees at all levels are expected to:
  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team - make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Respect and promote inclusion & diversity.
  • Do what's right for each other, our customers, investors and our communities.


Disclaimer:
  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.


Comcast is an EOE/Veterans/Disabled/LGBT employer.



Education

Bachelor's Degree

Relevant Work Experience

7-10 Years



Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.