TECHNICAL SUPPORT SPECIALIST

Summary

JOB SUMMARY: Responsible for providing technical support to LifeBridge Health's end-user community on hardware, software, and network related problems, questions and use.

ESSENTIAL FUNCTIONS:
  • Acquires and maintain knowledge of emerging desktop technologies and software applications.
  • Provides outstanding technical and customer service to end users.
  • Utilizes personal and leadership skills to act as a strong team member and promote organizational success.
  • Identifies user hardware and/or software problems and resolves them either directly or indirectly through coordination with other IS personnel.
  • Supports the setup and deployment of pc's, printers and peripherals for newly constructed or renovated units.


REQUIREMENTS:

Formal working knowledge; equivalent to an Associate's degree (2 years college); requires knowledge of a specialized field; 3-5 years of experience; A+ Certification; Net+ Certification.

Additional Information
LifeBridge Health is a $2B+, 13,000 team member healthcare system that Cares Bravely for over 1 million patients annually throughout Maryland. We are comprised of 5 main healthcare centers: Sinai Hospital of Baltimore, Northwest Hospital, Carroll Hospital, Levindale Hebrew Geriatric Center and Hospital, and Grace Medical Center as well as several community practices.

LifeBridge Health is an Equal Opportunity Employer.

If you are interested in applying for employment and require accommodation during any part of the application process, please call 410-601-9000 and ask to speak to the Human Resources Department at the location to which you are applying. For TTY users, please call via Maryland Relay.

65090-57539