Community Outreach Representative - Multiple Locations

Careers at UnitedHealth Group

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Compassion. It's the starting point for health care providers like you and it's what drives us every day as we put our exceptional skills together with a real feeling of caring for others. This is a place where your impact goes beyond providing care one patient at a time. Because here, every day, you're also providing leadership and contributing in ways that can affect millions for years to come. Ready for a new path? Learn more, and start doing your life's best work. SM

Our teams are helping people from around the world. We can bring out your best as you put your listening, analytical and problem solving skills to work in a setting that is geared to helping improve lives and enhance health care for millions. Here, you'll discover a wealth of pathways for professional growth within Customer Service, Billing, Claims, Enrollment & Eligibility and across our global economy. Join us and find out why this is the place to do your life's best work. SM

UnitedHealthcare is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm)

The evolution we're seeing in health care is happening fast and furious. But UnitedHealth Group is unfazed. In fact, we make a revolution happen every day. After all, when you're helping drive the future, you need to go all out.

As a Medicare Advantage Community Outreach Representative (COR) you'll use your energetic, empathetic approach to marketing and add value to our team. Through community marketing and outreach efforts, you will have direct impact on membership growth and retention. You'll use your creativity, strategic lens and outspoken attitude to be part of an elite team to rewrite the history of UnitedHealth Group.

Working under minimal supervision and collectively with the UHC Medicare Sales team, this COR is responsible for working in targeted communities to increase enrollment for the UHC Medicare Advantage portfolio. Specifically, this position is responsible for developing sites and establishing valued-partner relationships, securing venues and community-based organizations (CBOs) with marketing activities that provide membership growth opportunity for qualified UHC Sales Agents.

Primary Responsibility:
  • Work closely with Market Managers as well as many agents to increase sales and retention across product portfolio
  • Cultivating, developing and maintaining strong strategic relationships with the communities that we serve
  • Partner with community organizations to obtain growth. Serve as an ambassador for United Healthcare
  • Generate opportunities for all distribution channels through the community outreach efforts and events
  • Track and measure various sales event effectiveness and activities, leads & lead progress, sales, appointments, contacts and relationship progress daily through internal systems. Assists with designing and measuring overall sales event strategy. Ensure all events are properly filed with appropriate regulatory agencies through the established UHC process
  • Schedule and ensure staffing/compliance for sales events

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:
  • State life/health insurance license is a requirement. If you do not already have one, must be willing to obtain a (company-sponsored) state health/life insurance license within 60 days of hire.
  • Undergraduate degree or equivalent experience
  • Live within the vicinity of this specific career opportunity
  • Willing and able to travel up to 50% locally
  • Proficient in MS Office (Outlook, Word, Excel, PowerPoint, Teams)
  • If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or similar UnitedHealth Group-approved symptom screener. When in a UnitedHealth Group building, employees are required to wear a mask in common areas. In addition, employees must comply with any state and local masking orders


Preferred Qualifications:

  • Expertise within in Community Outreach, sales, and/or brand management
  • Compliance expertise
  • CMS guidelines experience
  • Effective communication skills with strong active listening skills
  • Demonstrate effective time management skills and demonstrate an ability to prioritize and handle multiple tasks simultaneously
  • Ability to utilize sound and flexible productive work habits to set priorities, organize work and utilize time effectively
  • Ability to work independently and as a team member
  • Active Life/Health License
  • Bilingual
  • Strong Communication skills both face to face and over the phone


Careers at UnitedHealthcare Medicare & Retirement.
The Boomer generation is the fastest growing market segment in health care. And we are the largest business in the nation dedicated to serving their unique health and well-being needs. Up for the challenge of a lifetime? Join a team of the best and the brightest to find bold new ways to proactively improve the health and quality of life of these 9 million customers. You'll find a wealth of dynamic opportunities to grow and develop as we work together to heal and strengthen our health care system. Ready? It's time to do your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Relationships, Community, North Carolina, Charlotte, NC, Mooresville, Hickory, Wilkesboro, Lenoir, Sales, Partnerships, Compliance, CMS, Medicare Advantage, Mooresville, Hickory, Wilkesboro, Lenoir, NC, North Carolina

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