Front Office Admin Support- Thousand Oaks

Responsibilities
Under the
general supervision of the Clinic Manager, provide general and administrative
support to the staff, physicians, nurses and patients in the assigned
Department of Medicine Clinic. Schedule new consultations, coordinate and
follow up patient appointments/reschedules and cancellations. Complete
demographics, referral forms, on-line transactions including appointment and
procedure scheduling using Electronic Encounter Registration System.
Create physician soft chart when necessary, explain billing procedures,
insurance requirements, and collect patient payments. Balance and deposit
petty cash and checks, provide receipts to main cashier. Provide backup
administrative support, triage calls, Xerox, scan and upload records to EMR,
sort and distribute mail/incoming faxes. Process tasks in EMR pool /Patient
Work queue on a daily basis as well as other patient requests as related
to patient care. Assist in maintaining a clean employee break area.Qualifications
Required: * Ability to travel to Westwood/LAX locations for mandatory 2 or 4-week training upon hire. * Typing skills to electronically prepare forms, and other correspondence with speed and accuracy. * Ability to follow proper channels of policies and procedures, communication and work standards. * Ability to perform with frequent interruptions and/or distractions and skill to organize tasks to facilitate smooth work/patient flow. * Ability to work independently and follow through on assignments with minimal direction and ability to prioritize. * Demonstrate ability to be punctual and maintain a satisfactory attendance record. * Skill in speaking clearly and using appropriate grammar remaining respectful of others and consideration of patient confidentiality at all times. * Ability to accept direction from supervisors. * Knowledge of medical terminology and major medical insurance plans. * Ability to work overtime in necessary instances.
UCLA is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

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