Technical Program Manager, UI Quality & Design Tools

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.

Summary

Facebook is seeking a highly talented and motivated Technical Program Management (TPM) for the Facebook UI Quality team to focus on our Design Tools.Over the last two years, our team took the mission of dramatically improving the UI quality of the Facebook Apps - that means: measuring and improving the UI fundamentals and the usability aspect of the key flows on the Facebook App, developing, enhancing and marketing a suite of design tools for our internal designers, and measuring the production quality of our apps with strict timelines for resolution of the most important issues. Teams across the company are relying of our UI quality and design suite of tools, with ever increasing demand for enhancements and refinements. This role is to manage the lifecycle of the full suite of UI quality and design tools.As a TPM on the project, you will work with multiple product and infra teams to deliver and maintain a best-in-class tools across the industry, developing and driving a strategy for enhancements and adoption, with clear internal and external impact. We will need someone enthusiastic about learning and leveraging cutting-edge technologies. In this position, you will build the roadmap and lead the engineering execution with Facebook's Product Foundation team. You will do that while working closely with some of the world's most talented Product Engineers, Designers, Data Scientists, Data Engineers, Researchers and Product Managers to define the long-term vision and feature requirements for the team - requirements cover aspects on the infra side and on the tool features and capability side. You'll also provide cross-team and executive presentations to gain buy-in from key stakeholders. Product Foundation Technical Program Managers are a group of passionate individuals who go deep on learning their teams' systems and then leverage this technical knowledge to influence and drive company-wide projects and roadmaps. Your projects will have a direct impact to our top line user engagement, and will contribute to unlocking business critical projects. New hires in this role go through the technical program manager training, engineering bootcamp, and are expected to build an overarching understanding of the whole system architecture and are embedded into the engineering and PM organization. As peers to Engineering Managers and Product Managers, Product Foundation TPMs heavily contribute to planning, negotiating cross-team dependencies, representing the customer, and are expected to shine as a valuable addition to the Facebook App organization.

Required Skills

  • Drive a company-wide initiative for the Facebook UI Quality & Design Tools
  • Define and own metrics and key performance indicators
  • Build subject matter expertise in your area and stay up-to-date on technological developments
  • Work with Product Management and Engineering teams to define your team's strategy
  • Identify and drive product initiatives forward that have multiple leadership-level stakeholders and many moving parts, both short-term and long-term
  • Define and manage strategic initiatives to measure, monitor and optimize the performance of the web platform
  • Facilitate meetings to drive progress against goals and objectives, and establishing clear next steps and owners and resolving blocks that impede progress
  • Proactively assess risk, raise flags, and resolve issues before they become problems for the larger teams
  • Measure impact of programs and initiatives both qualitatively and quantitatively
  • Drive internal process improvements across multiple teams and function
  • Collaborate cross-functionally with our creative team, product management, engineering, product design, user research and content strategy to ensure a smooth product development process
  • Determine who your customers are and communicate technical requirements to teams you depend on
  • Support the management team with effective team communication, proactive problem solving, information distribution
  • Establish communication structure to report out updates, progress and status with task forces or leads on the team so everyone understands role and expectations
  • Manage program communication and proactively connect with partners in other offices or disciplines to make them aware of the programs and how they can provide support
  • Build impactful relationships and serve as a dependable point of contact across the product design, research, and content strategy teams and cross-functional partners you're working with in all offices
  • Establish and execute activities that build team culture and community, team values and trust, and help individuals tie their work back to Facebook's mission


Minimum Qualification

  • B.S. in Computer Science or a related technical discipline, or equivalent experience.
  • 7+ years of software engineering, systems engineering, hardware engineering, or technical product/program management experience.
  • Experience delivering tech programs or products from inception to delivery.
  • Knowledge of user needs, gathering requirements, and defining scope.
  • Experience operating autonomously across multiple teams, demonstrated critical thinking, and thought leadership.
  • Communication experience and experience working with technical management teams to develop systems, solutions, and products.
  • Organizational, coordination and multi-tasking experience.
  • Analytical and problem-solving experience with large-scale systems.
  • Experience establishing work relationships across multi-disciplinary teams and multiple partners in different time zones.


Preferred Qualification

  • Web or Internet start-up environment and technical infrastructure management experience where you had to wear multiple hats.
  • Design system knowledge - particularly Figma and prototyping tools.
  • Skilled in web technologies including Javascript, CSS, React, browser compatibility features.
  • Product sense including meeting the demands of the target market, ranking feature importance, managing complexity and measuring product success.
  • Familiarity with metrics collection, applied data science, and presentation via dashboards.
  • Experience delivering tech programs or products from inception to delivery.
  • Experience operating autonomously across multiple teams, demonstrated critical thinking, and thought leadership.


EOE

Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.