Operations Analyst III

Position Summary...

What you'll do...

What You'll Do...
The Senior Operations Analyst will be a critical member of the Advertising Business Systems team within Walmart Global Tech organization. Our primary stakeholder is the Walmart Connect business unit, and our team is responsible for many of the systems utilized to run the advertising business. In this role, you will work closely with Sales, Marketing, Ad Operations teams, as well as Product Managers, Data Analysts and Technical Program Managers to deliver solutions that will enable growth through system and process improvements.

Who We Are...

Working within Walmart's Advertising Technology group, you will work closely with internal stakeholders, product managers, technical project managers and engineers to develop and enhance advertising technology solutions that enable the connection between supplier brands and retail shoppers at unprecedented scale. You will be supported by a highly motivated group of engineers and data scientists, working in an agile group to solve sophisticated and high impact problems. We serve billions ofadrequests every month with ourhigh-performancead servers. We build smart data systems that ingest, model, analyze and optimize the massive flow of data from online and store user activity and transactions. We use cutting edge machine learning, data mining and optimization algorithms on this data. Above all, we are laser focused on delivering experiences that our customers and advertisers love. 

Walmart Connect (the digital advertising team for Walmart properties) is dedicated to driving measurable outcomes for our suppliers, merchants, stores, GMs, brand advertisers, and agencies. Our full funnel ad solutions leverage Walmart’s in-store and online data, extensive reach, and to provide measurable results for our clientele. With a range of flexible pricing and buying models, including self-service; these solutions help businesses build brand awareness, engage with Walmart consumers, and convert Walmart consumers to shoppers

The Senior Operations Analyst, Advertising Business Systems will:
  • Work collaboratively with cross-functional peers within the ABS team, product managers and Technical Program Managers to drive alignment and move projects forward.
  • Support the business operations for the media planning process, order management systems and systems integrations between internal software solutions and third party software such as Placements.IO, DFP and Prisma.
  • Execute certain technical manual processes required by the business in cases where automation has yet to be achieved.
  • Manage 1-2 3rd party vendors that are part of the Tech stack, including the day-to-day management, issue resolution, and coordinating their roadmap with our internal teams.
  • Build productive and positive relationships across the organization at all levels to drive influence.
  • Be game to take on anything else fun that comes up.

About Walmart Advertising Technology Group

At Walmart, we enable the connection between supplier brands and retail shoppers at unprecedented scale. As primary stewards of our brand promise, “Save Money. Live Better,” we work alongside some of the most talented people in the world to engage with the more than 150M households who shop with us. This is a unique opportunity to join a high growth business within the largest company in the world. We believe all digital advertising can be targeted and accountable – and we have Walmart’s sales data to prove it. Walmart Connect wins when suppliers invest in digital media to drive growth; Walmart and our supplier partners win when your digital expertise helps sell more goods online and offline. Growth in our digital advertising business is key to Walmart’s overall growth strategy.

You Must Have…
  • Bachelor’s degree in business, analytics or engineering.
  • 2-4 years relevant work experience in Online Advertising Technology or Operations.
  • Ability to support the executive level storytelling and communication.
  • Detailed oriented and organized with ability to prioritize and juggle multiple projects.
  • Well-versed in Excel
  • Team player.
  • Excellent communication and interpersonal skills and demonstrated ability to work with all levels of management and ability to work well in cross functional settings.
  • High level of accountability.

Benefits & Perks:

Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more. 

Equal Opportunity Employer

Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor of Science and 3 years operations analyst experience OR 5 years operations analyst experience.
5 years’ Service Desk experience or equivalent

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Availability management processes, Change management processes, Problem and incident management processes, Production support, including problem identification, ticket documentation, and customer and vendor relations, Remedy for change management, problem and incident management, and availability management

Primary Location...

840 W CALIFORNIA AVE, SUNNYVALE, CA 94086-4828, United States of America

Sunnyvale, CA, United States