Clinical Specialist III, CPT - Tampa North

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines. Our 109,000 colleagues serve people in more than 160 countries.

Neuromodulation

Our Neuromodulation business is an area of expertise for Abbott. This business includes implantable devices compatible with mobile technology to help people who suffer from chronic pain and movement disorders. Our Solutions include Proclaim (TM) XR SCS System, the #1 Spinal cord stimulator on the market, Proclaim (TM) DRG Neurostimulator, the only FDA approved DRG therapy and a market leader in radiofrequency ablation therapy, Abbott RFA. These non-opioid therapies allow us to provide interventional pain therapy to patients throughout the pain continuum. Our deep brain stimulation technology for progressive diseases help people manage their Parkinson's disease and essential tremor symptoms, steering away from side effects.

As a member of the territory team, has a complete understanding of principles, concepts, practices, and standards relating to Chronic Pain Therapies. Works under general direction with clinical and sales teammates to identify and capitalize on sales opportunities by creating competency, comfort and expertise with all Chronic Pain Therapies among physicians, support staff and customers within assigned geography. Performs work that involves a high degree of independence. Develops solutions to a variety of complex problems Exercises independent judgment in planning, organizing, and performing work. Seeks to continually improve territory efficiency.

WHAT YOU'LL DO

• Provides technical clinical and programming assistance, primarily in support of 1-2 Territory Manager(s).

• Takes on revenue generating projects and goals to support account ownership.

• Assist Territory Managers in after-hours call support and activities.

• Integrates into all accounts, builds trust and relationships and establishes strong rapport with customers.

• Proficient in complex programming, case support.

• Demonstrates high quality clinical competence and service to accounts.

• Responsible for educational projects as directed by the Regional Sales Director.

• Trainer for new clinical specialists.

• Works seamlessly with Territory Manager(s) allowing them increased selling time.

• Will foster high trust relationships with customers, including the regional team members.

• Will begin to conduct PCP work and educational in services, as directed.

• As directed by sales manager, contacts, visits and interests clients and potential clients in the Company's products and addresses any client questions and concerns.

• Provides medical professionals with sales support, information, and training on the use of Company products and with staff education, in-services and technical troubleshooting.

• Develop and maintain an in-depth knowledge of assigned accounts and customers to include competitor activity

• Conducts evaluations and develops sales strategies for capital equipment opportunities within accounts.

• Collects and studies information about new and existing products and monitors competitor sales, prices and products.

• Provides feedback to providers both within operating room setting and outside operating room setting on the directions for use specific to implantable devices

• May attend trade shows where new products and technologies are showcased and conferences to meet other sales representatives and clients and discuss new product developments.

• Uses clinical expertise to identify customer training and in-service needs with the goal of increasing customer usage, comfort and understating of all Chronic Pain Therapies.

• Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, Company policies, operating procedures, processes, and task assignments.

• Provides sales support, clinical in services, training and guidance to current or potential customers.

• Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.

• Performs other related duties and responsibilities, on occasion, as assigned.

EDUCATION AND EXPERIENCE YOU'LL BRING

Required

Required:

• Associates Degree, technical certification, or equivalent work experience; Bachelor's Degree preferred.

• Minimum 5+ years' experience working with patients in a clinical setting, medical device industry.

• Minimum 3 years' experience with neuromodulation, or in similar spinal cord stimulation (SCS) setting or with another implantable medical device company.

• Ability to communicate, understand and educate clinical data in the Chronic Pain Therapies space.

• Experience in inventory management

• Exceptional clinical competence.

• Excellent organizational, time management and prioritizing skills.

• Excellent interpersonal, mentoring, verbal, written and presentation skills.

• Capable of building strong working relationships with internal/external customers.

• Capable of working unpredictable schedule that may occasionally change on short notice due to operating room schedule changes or delays.

• Accustomed to tight deadlines and managing multiple tasks.

• Strong sense of urgency.

• Ability to speak to mid-to-large groups (8-30 people) for training, in-servicing, referral provider educational events, mid-level education

• Capable of training and assisting in development process of new hires within Region (sales and clinical)

• Capable of engaging customers in selling conversations as needed and as directed by Territory Manager

• Strong verbal and written communications with the ability to effectively communicate at multiple levels in the organization.

• Ability to travel approximately 25% within assigned region and/or outside of assigned region.

WHAT WE OFFER

At Abbott, you can have a good job that can grow into a great career. We offer:
  • Training and career development, with onboarding programs for new employees and tuition assistance
  • Financial security through competitive compensation, incentives and retirement plans
  • Health care and well-being programs including medical, dental, vision, wellness and occupational health programs
  • Paid time off
  • 401(k) retirement savings with a generous company match
  • The stability of a company with a record of strong financial performance and history of being actively involved in local communities

Learn more about our benefits that add real value to your life to help you live fully: www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that provides the growth and strength to build your future. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

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