Engineer, Equipment Services - Phoenix, AZ

Careers at UnitedHealth Group

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Compassion. It's the starting point for health care providers like you and it's what drives us every day as we put our exceptional skills together with a real feeling of caring for others. This is a place where your impact goes beyond providing care one patient at a time. Because here, every day, you're also providing leadership and contributing in ways that can affect millions for years to come. Ready for a new path? Learn more, and start doing your life's best work. SM

Our teams are helping people from around the world. We can bring out your best as you put your listening, analytical and problem solving skills to work in a setting that is geared to helping improve lives and enhance health care for millions. Here, you'll discover a wealth of pathways for professional growth within Customer Service, Billing, Claims, Enrollment & Eligibility and across our global economy. Join us and find out why this is the place to do your life's best work. SM

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)

The Automation Equipment Service Engineer coordinates with the AES Teams and other Engineers in supporting and optimizing mail order pharmacy throughput and minimizing downtime through the scheduling and completion of routine maintenance, troubleshooting, repair and process improvement strategies.

There is a travel component of up to 25% nationwide (including travel within Arizona between current office location and new site in Mesa, AZ)

Primary Responsibilities:
  • This is a hands-on repair position that requires strong debugging and troubleshooting skills within Electrical, Mechanical, Pneumatic and PLCs
  • Install, setup, troubleshoot, and maintain various mail order pharmacy equipment and prototyping/testing new improvement projects
  • Ability to troubleshoot/repair/replace faulty electrical components such as: Motors, relays, switches, servos, VFD, and other sensing devices
  • Effectively maintain programming, troubleshoot, determine root causes of failure and perform corrective actions
  • Responsible to maintain and repair all the automation dispensing equipment to operate at optimum throughput and minimum downtime
  • Create SOP and training documents for all automation dispensing equipment
  • Provide support to the Automation team in finding solutions to complex problems
  • Work with vendors, production team, and site engineers to focus to maximize system overall effectiveness (OEE) measure and improvement/enhancement projects to minimal impact production goals
  • Debug PLCs, networking, power system, I/O devices etc., Develop and improve Supervisory Control And Data Acquisition (SCADA) / Distributed Control System (DCS) programs
  • Data analytic skills to troubleshoot and improve performance and system reliability
  • Installation and startup of new or changes to equipment or processes and coordinates major maintenance and repair or automation equipment
  • Be the technical expert in resolving technical issues around automation equipment
  • Work with Engineering and production Leadership in prioritizing maintenance activities and improvement/enhancement projects to minimal impact production goals
  • Report to upper management on equipment condition and status per down call protocol
  • Decisions are guided by policies, procedures and business plan
  • Comply with safety regulations and maintain clean and orderly work areas
  • Other duties may be assigned based on business needs

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:
  • Bachelor's Degree in Engineering or equivalent experiences in an industrial application / environment
  • 5+ years of experience in the repair, troubleshooting, and maintenance of an automated manufacturing or distribution line
  • 5+ years of experiences with electrical, mechanical maintenance experience within industrial, manufacturing, or automated fulfillment center industries
  • 5+ years of experience working in high volume, multiple -shifts, Repacking/Manufacturing Environment
  • Experience in the following processes: Descrambling, Labeling, Pill Filling, Capping, Weighting, Sorting, and Packaging
  • Experience with control logic such as Allen-Bradley/Rockwell Software PLC, HMI, RSLogic500/5000, and Studio 5000
  • Experience with 3-phase 480 volts industrial electrical systems, electrical wiring, electrical conduit and motor control circuits
  • Excellent verbal and written communication skills
  • A self-starter
  • If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or similar UnitedHealth Group-approved symptom screener. When in a UnitedHealth Group building, employees are required to wear a mask in common areas. In addition, employees must comply with any state and local masking orders

Preferred Qualifications:
  • 4 year degree in Industrial, Electrical, Mechanical, Computer Sciences
  • 7+ years with automation equipment (conveyors, motors, PLCs, IO devices, Pneumatic components, motion control, Robotics programming, Vision systems)
  • Strength in problem solving technology in a highly automated environment
  • 3+ years of experiences with CMMS
  • eMaint CMMS
  • Beckhoff PLC experience
  • 2+ years of experiences with maintenance troubleshooting using PLC tool and data sets
  • Knowledge of equipment maintenance program, policies/procedures
  • Ability to handle multitasks simultaneously
  • Ability to work independently
  • Team player, a positive attitude and be proactive


Careers with OptumRx. We're one of the largest and most innovative pharmacy benefits managers in the US, serving more than 12 million people nationwide. Here you'll fill far more than prescriptions. As a member of one of our pharmacy teams, you're empowered to be your best and do whatever it takes to help each customer. You'll find unrivaled support and training as well as a wealth of growth and development opportunities driven by your performance and limited only by your imagination. Join us. There's no better place to help people live healthier lives while doing your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Engineer, Engineering, Equipment Services, Automation, Mail Order Pharmacy, Pneumatic, PLCs, Electrical Engineering, Mechanical Engineering, SCADA

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