Front Office Admin Support - Woodland Hills Topanga Mall Office

Responsibilities
In this role, you will provide administrative and patient care support. You will assist in coordinating patient flow throughout the clinic, from registration to discharge. Verify registration and insurance information and Pharmacy. Collect co-payments at time of service and supply receipts. Take accurate phone messages and handle general inquiries. Receive, sort, route mail, and documents. Work as a member of the Ambulatory Care clinic team to provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation.Qualifications

Required:
  • Ability to communicate professionally and effectively with physicians and staff in a high volume setting
  • Excellent organizational skills and ability to prioritize assignments
  • Skill in efficiently and accurately facilitating the appointment making process, including transportation arrangements and maintain
  • Ability to communicate professionally and effectively with physicians and staff in a high volume setting
  • Excellent interpersonal and communication skills to coordinate multiple appointments with staff from many clinical services at the UCLA Medical Center
  • Skill in using a PC with associated programs including Word, Excel, Access and Outlook
  • Knowledge of major medical insurance plans and types of coverage provided
  • Working knowledge of electronic medical record systems to complete on-line transactions, including appointment scheduling, procedure scheduling, encounter registration system
  • Ability to travel to Westwood/LAX locations for mandatory 2-week training upon hire

UCLA is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

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